Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (1)
How do I get here from Shonai Airport?
About 17 minutes by car from Shonai Airport (approximately 12.6 km). From Tsuruoka Station, allow about 20 minutes by taxi.
ショップ (1)
What kind of products does the shop have?
We curate items that allow you to experience the air and richness of Yamagata and Shonai, with a selection perfect for souvenirs.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is 15:30–24:00, and check-out is 10:00. Times may vary depending on your plan, so please confirm when you make your reservation.
バー・ドリンク (1)
When is the SAKE BAR open?
The SAKE BAR is open daily from 21:00 to 23:00 (last order 22:30). Closed every Tuesday and Wednesday. Japanese sake, original cocktails, craft whisky, and local beer are available.
ホテル概要 (1)
Tell me about the hotel's concept and architect.
The hotel was inspired by the rice paddies of the Shonai Plain and designed by world-renowned architect Shigeru Ban. It has the appearance of floating on water, and is characterized by a simple, comfortable space that makes use of the warmth of wood.
子連れ (1)
Can children stay here?
Children are welcome to stay. Dinner for children 12 and under is served as a single plate. Ages 13 and above receive the same 7-course dinner as adults.
客室 (1)
What types of guest rooms are available?
We have three guest room buildings named after the Three Mountains of Dewa (Gassan, Haguro-san, and Yudono-san), with a total of 119 rooms ranging from single to family suites. Some rooms overlook the rice paddies.
温泉・お風呂 (1)
Is there a hot spring?
We have natural hot spring water drawn from 1,200 metres underground. The indoor bath features distinctive wooden lattice ceiling, and we also have a full-scale Finnish sauna (self-löyly) on site.
観光・周辺情報 (1)
Tell me about nearby sightseeing spots.
The Dewa Sanzan (Gassan, Hagurosan, and Yudonomsan mountains), Tsuruoka Castle ruins, Shonai coast, and Kamo Aquarium are the main sightseeing spots in the area. With about 17 minutes by car to Shonai Airport, it's conveniently located and ideal as a sightseeing base.
食事 (1)
What kind of cuisine does the restaurant serve?
We serve course dinners featuring seasonal ingredients from the Shonai region, and a Japanese buffet breakfast with over 80% locally sourced ingredients. You can enjoy seasonal ingredients such as Yamagata beef and fresh seafood from Shonai bay.
館内施設 (1)
What kind of facility is the library?
Featuring the concept "Adults are kids, kids are adults," there are 2 libraries with about 2,000 books. Books can be freely read anywhere in the facility.
駐車場 (1)
Is there parking?
Parking is available (limited spaces). Parking is free for guests.
Other (6)
What is the address?
23-1 Kitakyoto Shitatorinokumotsu, Tsuruoka, Yamagata Prefecture
How do I get here?
About 17 minutes by car from Shonai Airport. About 20 minutes by taxi from JR Tsuruoka Station. About 10 minutes by car from Tsuruoka IC on the Yamagata Expressway.
What time is check-in?
15:30.
What time is check-out?
10:00.
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility.
Is there a car park?
Yes, parking is available. Please contact the facility for details.