Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 5, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Sendai?
Access by highway bus from Sendai is convenient, with frequent services and toilets on all coaches. From Shonai Airport it is about 30 minutes by connecting bus.
Other (1)
Which hotel group does it belong to?
It belongs to the Hankyu Hanshin Daiichi Hotel Group.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00.
Nearby information (1)
Are there shopping facilities nearby?
The S-MALL shopping mall is next to the hotel, connected by a walkway. It has clothing, food, books, a CD shop, an ATM and bus and taxi stands.
Hot springs / Baths (2)
What are the views from the hot spring?
From the Miharashi no Yu hot spring with its outlook you can enjoy rich natural scenery: Mount Chokai to the north, the Three Mountains of Dewa (Gassan, Haguro and Yudono) to the east, and the Asahi mountain range to the south.
Is there a hot spring, and is it free for guests?
There is a natural hot spring with a view called Miharashi no Yu, which hotel guests may use free of charge. It is a hot spring with a superb outlook over the Shonai plain, where you can relax in body and mind.
Sightseeing / Nearby information (2)
How do I get to the Tsurugaoka Castle site and Tsuruoka Park?
Tsuruoka Park (the site of Tsurugaoka Castle) is easily reached from the hotel. The park has about 800 cherry trees and is listed among Japan's 100 best cherry blossom spots; the Fujisawa Shuhei Memorial Museum is also there.
Is it convenient for sights in Tsuruoka City?
Tsuruoka Park (the site of Tsurugaoka Castle) and the Chido Museum (which holds Important Cultural Properties such as the former Nishitagawa District Office) are within walking distance. Tsuruoka Park has about 800 cherry trees and is listed among Japan's 100 best cherry blossom spots.
Meals (1)
Is there a restaurant?
There is a restaurant on site where you can enjoy dishes using Shonai ingredients. Please check the official website for details.
Parking (1)
Is there parking, and how much does it cost?
There are surface car parks in front of and next to the hotel with 150 spaces in total. They are free for hotel guests (a special token is needed to exit, so please tell the front desk when you leave).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
Adjacent to Tsuruoka IC. About 30 minutes by connecting bus from Shonai Airport. Convenient by highway bus from Sendai.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-10 Nishiki-machi, Tsuruoka City, Yamagata Prefecture