Pricing plans

From the property information page in your dashboard, you can confirm and cancel at the end of your contract period or stop automatic renewal. If no contract information is registered, contact us and we will handle it. After canceling, you can keep using the Site plan until the end of the current billing period, after that, FAQ editing and other features stop. Your property page and data remain. There are no cancellation fees and no prorated refunds. If you want your listing and data deleted (closing your account), please contact us. You can export your property data as JSON at any time.

You own all of your data. From the property information page in your dashboard, you can export property information, FAQs, candidates awaiting approval, import history and chat usage records (date and time, number of messages and so on; the text of questions is not stored) as JSON at any time. Because AI writes the answers, we send guests' questions and the related FAQs and conversation history to the AI provider (Anthropic). The recipient and how the data is handled are described in our Privacy Policy.

Each AI reply in the chat placed on your own website counts as one. If a guest asks three questions in one conversation, that counts as three. Replies to tests you run yourself also count. Replies on TripCorpus property pages, in-house QR pages and Ask about your trip do not count. Replies that we determine came from unauthorized access by a third party do not count.

The Site plan is paid monthly by credit card (via Stripe). We do not offer annual contracts, payment by invoice or bank transfer. We are not registered as a qualified invoice issuer under Japan's invoice system, so we do not issue qualified invoices.

You can apply by credit card from the property information page in your dashboard. The first payment is charged when you apply, and after that you are billed automatically on each monthly renewal date. There is no charge until you apply, and you do not need to register a credit card in advance.

Yes, with the Site plan add-on "Chinese and Korean language pack" (¥5,500 per month, tax included). After you subscribe to the Site plan, you can sign up from the property information page in the dashboard. Your published Japanese FAQs are translated automatically into Traditional Chinese, Simplified Chinese and Korean, and published in turn. If you have many FAQs, publishing all of them can take a few hours. When you sign up, the prorated amount up to your next billing date is charged, and after that the fee is billed with the Site plan on each monthly billing date. If you cancel, the add-on ends at that moment and there is no prorated refund.