Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 1, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get there from Osaka?
About 185 minutes (about 3 hours) by express bus from Osaka (Hankyu Sanbangai) to the Yumura Onsen bus stop, from where the inn is about 2 minutes' walk.
Is there anything to be aware of when driving in winter?
Roads may be icy or snow-covered in winter, so please bring winter tyres or snow chains.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-18:00 and check-out is 10:00. Times may differ depending on the plan.
Nearby sightseeing (1)
What is Arayu, the famous spring at Yumura Onsen?
Arayu at Yumura Onsen is a source at 98 degrees Celsius. Local specialities made with the heat of the spring include Arayu eggs and Arayu tofu, which you can try in the Arayu area of the hot spring town.
Rooms (1)
How many rooms are there, and of what types?
It is a large inn with 100 rooms, in a range of types including Japanese rooms and Japanese rooms with their own open-air bath.
Hot springs / Baths (2)
What are the qualities of the hot spring, and what baths are there?
The natural hot spring from our own source is a sodium bicarbonate spring. There is the Choju Oiwa-buro rock bath, a bath with a view, a herb cypress open-air bath, a garden open-air bath and a stone sauna bath. Source water is also piped to the baths and washbasins in the rooms.
Is there a stone sauna bath?
There is a stone sauna bath. Please contact the property for details of hours and charges.
Shuttle service (1)
Is there a pick-up service?
There is a free pick-up service from JR Ebara Station (booking required three days in advance). If you come on the express bus from Osaka or Sannomiya, about 3 hours, the Yumura Onsen bus stop is about 2 minutes' walk away.
Meals (1)
What is distinctive about the food?
We serve a seasonal kaiseki menu chosen by the head chef. Plans with Tajima beef as the centrepiece of the evening kaiseki are also popular. Seasonal dishes make the most of local ingredients.
On-site facilities (1)
What facilities and entertainment are there?
There is a tea room, an izakaya corner, karaoke rooms, banquet rooms, meeting rooms, a wedding hall, a post-bath salon, a shop, vending machines, a summer-only pool, a games corner and table tennis.
Parking (1)
Is there parking? How many spaces, and what does it cost?
There is free parking for about 80-100 vehicles. One standard charger for electric vehicles is also installed (advance booking required; for guests only).
Other (6)
What is the address?
1535 Yu, Shin-Onsen Town, Mikata District, Hyogo Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 50 minutes by car from Yoka-Hyonosen IC on the Kita-Kinki Expressway. About 3 hours by express bus from Osaka or Sannomiya. Free pick-up from JR Ebara Station (booking required three days in advance). About 25 minutes by bus from Hamasaka Station, alighting at Yumura Onsen, then about 2 minutes on foot.