Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

アクセス (1)

How do I get here from Kinosaki Onsen Station?

Please use the free shuttle bus operated by the ryokan association from JR Kinosaki Onsen Station. It runs according to express train arrivals and departures. Tell the driver "Sendai" when boarding. The last pickup is at 18:00. At check-out, we provide a dedicated shuttle bus to the station (last departure 9:50).

チェックイン・アウト (1)

What are the check-in and check-out times?

Check-in is from 15:00 (shared bus service runs until 18:00, no service after that), and check-out is 10:00. Times may differ depending on your plan, so please confirm your booking details.

ペット (1)

Can I stay with a pet?

Please confirm pet policies on our official website or by phone.

周辺情報 (1)

What are the nearby attractions?

You can enjoy Kinosaki's seven outdoor hot springs and stroll through the hot spring town with its willow trees and arched bridge. Nearby attractions include Genjutsudō Park, Kinosaki Marine World, and the Kinosaki Literary Hall. In winter, you can also enjoy fresh seafood from Kinosaki's matsuba crab fishery.

子ども・ファミリー (1)

Can I stay with children?

We welcome families. Please confirm children's rates and meal arrangements at the time of booking or on our official website.

施設・設備 (1)

Is Wi-Fi available?

Wi-Fi is available throughout the building. Please contact the front desk for details.

温泉・お風呂 (3)

What types of baths do you have?

We offer a large public bath (one of the largest in Kinosaki, with tatami flooring for comfort), a rock bath connected to the large bath, and various indoor baths including one with tiles depicting the legend of Kono no Yu featuring storks. The men's and women's baths rotate morning and evening.

Can I visit the outdoor hot springs?

Guests receive a pass to enjoy all seven outdoor hot springs in Kinosaki. You can stroll through the Kinosaki hot spring town in yukata and wooden clogs while visiting the outdoor baths.

What is the hot spring mineral composition?

Kinosaki Onsen is a sodium-calcium chloride hot spring (salt spring) with therapeutic properties for rheumatism, neuralgia, fatigue recovery, and chronic digestive conditions. It is also known as a renowned spring through the legend of Kōnotori (where a stork is said to have healed its wounds).

食事 (1)

What are the dining features?

We serve kaiseki (multi-course Japanese dinner) using seasonal ingredients from Tajima and Kinosaki. In autumn and winter, we focus on crab dishes such as tagged matsuba crabs and kasumi crabs, while in spring and summer we feature Tajima beef. The menu changes with the seasons.

駐車場 (1)

Is there parking?

We provide parking. Motorcycles can use our covered parking with a shutter. Please note that vehicles cannot be taken out between check-in and check-out.

Other (6)

Is there parking?

Parking is available. Please contact the facility for details.

How do I get here?

About 5–10 minutes by free shuttle bus from JR Kinosaki Onsen Station (runs according to express train arrivals and departures, until 18:00). A dedicated shuttle bus is available at check-out (last departure 9:50).

What time is check-out?

10:00

What time is check-in?

15:00

What is the address?

614 Yujima, Kinosaki-cho, Toyooka City, Hyogo Prefecture

Is Wi-Fi available?

Free Wi-Fi is available throughout the building.