Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (1)
How far is it from Arima Onsen Station?
It is approximately 2-3 minutes on foot from Kobe Electric Railway Arima Onsen Station and the Arima Onsen bus stops (JR Bus/Hankyu Bus). You can reach the hot spring town in a few minutes.
チェックイン・アウト (1)
What are the check-in and check-out times?
Standard check-in is from 15:00 and check-out is at 10:00. Some plans offer 17:00 check-in. Please see each accommodation plan for details.
周辺情報 (1)
What are the sightseeing spots around Arima Onsen?
We are located in the center of the hot spring town, making it very convenient for exploring. Carbonated Spring Source Park, Nene Bridge, Arima Toy Museum, and Kin-no-Yu (public bath) are all within walking distance. Rokko Mountain and Kobe city center are accessible by car in approximately 30 minutes.
子ども・ファミリー (1)
Can we stay with children?
We welcome families. Please contact us in advance regarding children's meal plans and facilities.
客室 (1)
What types of rooms are available?
The facility consists of three buildings: the main building, annex, and Fuyozan Lodge, with various room types available. Some rooms at Fuyozan Lodge feature special private open-air hot spring baths with ginseng spring water.
施設・設備 (1)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility.
日帰り・デイユース (1)
Can I use the hot spring for a day visit?
We offer a variety of day-visit plans. We have many courses where you can enjoy meals and hot springs to suit your budget. For details, please check our official website or call us.
温泉・お風呂 (1)
What types of hot spring water are available?
One of the few ryokans where you can enjoy both the "Kin-sen" (gold spring—reddish-brown iron chloride spring) and "Gin-sen" (silver spring—radon spring) of Arima Onsen, counted among Japan's three most famous hot springs. The gold spring is sourced directly from the spring and is renowned for its high concentration.
食事 (2)
Can we eat Kobe beef?
Yes. We were the first ryokan in Arima Onsen to receive certification as an authorized Kobe beef handler. You can enjoy a wide variety of kaiseki cuisine using Kobe beef at reasonable prices.
Where can I have meals?
Dinner is basically served in your room. Many plans also offer breakfast in your room. There are also reasonably priced plans with meals in a dining venue, so you can choose according to your budget.
駐車場 (1)
Is there a parking lot?
We provide 50 free parking spaces for guests. Reservations are not required, though the lot may be full. Thank you for your understanding.
Other (6)
What time is check-in?
15:00.
What is the address?
1339-3 Arimacho, Kita Ward, Kobe, Hyogo Prefecture
How do I get there?
About 2–3 minutes' walk from Kobe Railway Arima Onsen Station/bus stop. About 40 minutes from Kobe (Sannomiya) by train and bus. Free parking for 50 vehicles.
What time is check-out?
10:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there a parking lot?
Yes, available. Please contact the facility for details.