Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00-18:00 and check-out is 11:00.
Rooms (1)
How many rooms are there, and what are they like?
The inn has 20 rooms, every one with its own open-air bath fed from the source and looking out over the forest. The rooms are arranged along a covered walkway for a strong sense of privacy.
Facilities (2)
What is the difference between Gora Hanaogi main building and Madoka no Mori?
Both are inns of the Gora Hanaogi group, but Madoka no Mori is a separate property where all 20 rooms have an open-air bath. The addresses differ too: the main building is at Gora 1300-681 and Madoka no Mori at Gora 1320-862.
What changed in the 2017 renovation?
The inn reopened after a full renovation on 4 August 2017, with the hot spring facilities, the rooms and the dining room all renewed. Two kinds of hot spring water, from the Owakudani and Gora sources, became available.
Hot springs (2)
Does every room have an open-air bath?
Yes, all 20 rooms have an open-air bath fed continuously from the source. The rooms are arranged along a covered walkway, and each has its own spacious bath looking down over the forest.
How many kinds of hot spring water are there?
You can enjoy two kinds, from the Owakudani and Gora sources. They were installed after the full renovation in August 2017.
Sightseeing (1)
What sights are there nearby?
The Gora area has the Hakone Open-Air Museum, Hakone Gora Park and the Hakone Museum of Art. The Hakone Tozan Cable Car also gives good access towards Sounzan and Owakudani.
Shuttle service (1)
Is there a pick-up service from Gora Station?
There is a pick-up service from Gora Station. Please contact us in advance.
Meals (1)
What is the food like?
We serve kaiseki courses using produce from the mountains and the sea. The dining room was also renewed in the full renovation, and the dishes make generous use of seasonal ingredients.
Parking (1)
Is there parking?
There is a car park. Please check when booking or contact the inn directly for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
A pick-up service runs from Gora Station on the Hakone Tozan Railway (please contact us in advance).
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1320-862 Gora, Hakone Town, Ashigarashimo District, Kanagawa Prefecture