Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get there from Haneda or Narita Airport?
About 20 minutes by taxi from Haneda Airport and about 1 hour 30 minutes from Narita Airport. Limousine buses also run from both airports.
Which is the nearest station, and how long is the walk?
About 5 minutes' walk from Minatomirai Station on the Minatomirai Line, or about 12 minutes' walk from Sakuragicho Station (JR and municipal subway). It is about 2 minutes from the Minatomirai ramp on the Shuto Expressway Yokohane Line.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Times may differ depending on the plan, so please check the plan you book.
Accessibility (1)
Are there accessible rooms?
There are accessible rooms designed for guests with disabilities, with generous open space and washbasins and bathtubs arranged for ease of use. They also have an emergency button to call hotel staff.
Business travel (1)
Is it suitable for business travel?
The hotel welcomes guests from Japan and abroad, from VIPs to business and leisure travellers, with comfortable rooms and restaurants offering the finest ingredients and technique, suiting everything from business to leisure.
Rooms (1)
What is the view from the rooms?
The rooms look out on a panorama of the Bay Bridge and Yokohama Port. Standing on the waterfront, the hotel offers harbour views and the night view of Yokohama Minato Mirai.
Facilities (1)
The hotel opened in 1991. What condition is it in?
Since opening in 1991 it has served as a landmark of Minato Mirai and continues to provide high-quality service under the IHG brand. Improvements continue, including a switch to large pump bottles for bathroom amenities as part of its sustainability efforts.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel. Please contact the front desk for details.
Meals (1)
How many restaurants are there, and what kinds?
There are seven restaurants and bars, from Chinese and French cuisine to buffet dining, offering the varied dining you would expect of a global InterContinental hotel.
On-site facilities (1)
Is there a club lounge, and who can use it?
The Club InterContinental Lounge is available to guests staying in the higher room categories such as Club Premium rooms, serving hors d'oeuvres and drinks alongside a fine night view.
Parking (1)
Is there parking, and how much does it cost?
Partner car parks around the hotel are available. The hotel is about 2 minutes from the Minatomirai ramp on the Shuto Expressway Yokohane Line. Please contact the front desk for rates.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Minatomirai Station on the Minatomirai Line, or about 12 minutes' walk from Sakuragicho Station (JR and municipal subway).
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-1-1 Minatomirai, Nishi Ward, Yokohama City, Kanagawa Prefecture