Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ by plan. You can also complete check-in online in advance.
Pets (1)
Can I stay with a pet?
Dogs are allowed in some rooms, at 5,500 yen including tax per dog. Some breeds cannot stay, so please check with the hotel in advance. All rooms are non-smoking.
Traveling with children (1)
Are there children's rates?
Children's rates apply from elementary school age. Please contact the hotel individually about children from birth to pre-school age.
Payment (1)
Which credit cards do you accept?
VISA, Mastercard, JCB, American Express, Diners, UC and China UnionPay.
Facility overview (1)
What is the connection with the former Laforet Yamanakako?
In July 2017 Resort Hotel Laforet Yamanakako passed to Marriott management and reopened rebranded as Fuji Marriott Hotel Lake Yamanaka.
Hot springs / Baths (1)
Is there a hot spring?
There is a Yamanakako Onsen bathing hall and an open-air bath. Some rooms also have their own hot spring bath, so you can enjoy the fine water of Yamanakako whenever you like.
Equipment (3)
Is Wi-Fi available?
Free Wi-Fi is available in every room and throughout the hotel.
Is there a coin laundry or laundry service?
There are coin-operated washing machines (with automatic detergent) and dryers on the first floor. A laundry service (At Your Service) is also available.
Are there tennis courts?
There are 8 outdoor omni courts with floodlighting (by booking). Hotel guests may use one court free for an hour. Opening hours are 7:00-19:00 on weekdays and 7:00-21:00 at weekends and on public holidays. They close from December to March.
Meals (1)
What is on the menu?
The all-day dining restaurant Grill & Dining G, with its striking large windows, serves grilled dishes using ingredients from the highlands at the foot of Mount Fuji, for both breakfast and dinner.
Parking (1)
Is there parking?
There is free parking. Please contact the hotel about the number of spaces.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 150 minutes by express bus from Busta Shinjuku, alighting at Yamanakako Asahigaoka, from where a free shuttle bus runs (advance booking). About 15 minutes from Yamanakako IC on the Chuo Expressway along Prefectural Route 729. About 50 minutes from Gotemba IC on the Tomei Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1256-1 Hirano, Yamanakako Village, Minamitsuru District, Yamanashi Prefecture