Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 5, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Yamagata City?
About 15 minutes from Yamagata-Kita IC on the Yamagata Expressway along Route 13. From JR Tendo Station it is about 5 minutes by taxi (part of the fare is subsidised).
Access / Shuttle service (1)
Is there a pick-up from Tendo Station?
From JR Tendo Station you come by taxi, and part of the fare is subsidised. Please contact the hotel for details.
オールインクルーシブ (2)
Is unlimited alcohol included?
Yes, unlimited soft drinks and alcohol are included in the all-inclusive rate.
What does all-inclusive mean here?
The room rate covers meals (dinner and breakfast), unlimited soft drinks and alcohol, and use of the facilities in the hotel: karaoke, private baths, the sauna, the children's play area and the games corner. You can enjoy a wide range of activities at no extra charge.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 12:00 noon and check-out is 14:00 the next day, giving a stay of 26 hours.
Traveling with children / Activities (1)
What activities are there for children?
There is plenty free of charge that children love: a giant ball pool and zip line, karaoke, table tennis, a ride area, a games corner and Tenshi no Oniwa, the angels' garden.
Rooms (1)
How many rooms are there?
There are 90 rooms.
Facilities / Equipment (1)
Is karaoke free?
Yes, karaoke is included in the all-inclusive rate at no extra charge.
Hot springs / Baths (1)
Is there a hot spring?
The hot spring (private baths) is included in the all-inclusive rate at no extra charge. There is also a sauna.
Parking (1)
Is there parking?
There is a car park on the hotel grounds. Please contact the hotel for details.
Other (6)
What time is check-out?
14:00.
What time is check-in?
12:00.
How do I get there?
About 5 minutes by taxi from JR Tendo Station (part of the fare is subsidised). About 15 minutes from Yamagata-Kita IC on the Yamagata Expressway along Route 13.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
Kurazo Ko 1756-1, Tendo City, Yamagata Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.