Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How long does it take from Kyoto?
About 30 minutes from Kyoto Station on the JR Kosei Line, then about 5 minutes' walk from Omi-Maiko Station.
How do I get there from the nearest station?
About 5 minutes' walk from Omi-Maiko Station on the JR Kosei Line. By car it is about 5 minutes from the Omi-Maiko ramp on the Shiga bypass via Kyoto-Higashi IC.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Times may differ by the plan you book.
Rooms (2)
Does every room have a lake view?
Every room in the main building looks out over Lake Biwa, with a magnificent view of the exceptionally clear water and the Hira mountains.
Which rooms have a massage chair?
Every room in the main building has a massage chair, so you can refresh yourself after travelling without leaving your room.
Facilities (1)
Is there a garden?
Yes, there is a Japanese stroll garden called Kanga no Niwa, beautiful in every season. Walking in it at night is also popular.
Facility overview (1)
What changed in the 2024 renovation?
The hotel reopened after renovation in July 2024, with facilities renewed throughout, including massage chairs in every room in the main building, offering a new kind of stay as a retreat hotel on the shore of Lake Biwa.
Hot springs / Large public baths (2)
What is the bathing hall like?
There is a bathing hall using radium ore. The water is well regarded for keeping you warm afterwards and leaving the skin moist, and the space is generous and relaxing. There is also a sauna.
Is there a private family bath, and is there a charge?
Yes, there are two private family baths using radium ore. They are free for hotel guests (we recommend booking in advance).
Meals (1)
What food can I enjoy?
We serve kaiseki courses in which seasonal ingredients are prepared with delicacy. The seasonal menus built on local produce are well received.
Parking (1)
Is there parking?
Yes, there is free parking (please see the official website or contact the hotel for the number of spaces).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Omi-Maiko Station on the JR Kosei Line. About 5 minutes by car from the Omi-Maiko ramp on the Shiga bypass via Kyoto-Higashi IC.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1054 Kitakomatsu, Otsu City, Shiga Prefecture