Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (2)
How do I get here from Hakone-Yumoto Station?
About 6–7 minutes on foot from Hakone Tozan Railway's Hakone-Yumoto Station, or about 2 minutes by taxi. We also offer a reservation-based shuttle service, so please contact us in advance.
What information should I enter into my car navigation system?
Search using the phone number "0460855531". If your navigation system uses data from February 2007 or earlier, enter "046055531".
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Times may vary depending on your plan.
ペット (1)
Can I stay with a pet?
Please contact the facility directly regarding pet accommodation.
客室 (1)
What types of guest rooms are available?
15 rooms in total, including room 15 in the Bansuitei (designated as an Important Cultural Property) with 10-tatami + 8-tatami + 6-tatami + 6-tatami + veranda, rooms in the Meiji building with 10-tatami + 8-tatami, and others. Each room has its own unique character. Note: room 15 is currently unavailable for booking due to cultural heritage preservation.
客室・眺め (1)
What is the view like along the Hayakawa River?
Rooms facing the Hayakawa River, which flows from Lake Ashi, offer beautiful natural scenery of Hakone Yumoto throughout the year. It is a soothing environment where you can hear the babbling of the Hayakawa River.
歴史・文化 (2)
What notable figures have stayed here in the past?
Many politicians, literary figures, and members of the imperial family have stayed here, including Itō Hirobumi and Matsukata Masayoshi in 1880, Sanjo Sanetomi in 1884, Prince Arisugawa Takehito in 1885, and Shiga Naoya in 1912.
When was the inn founded? Which buildings are designated as Important Cultural Properties?
Founded in 1625 (Kan'ei 2), it is a long-established inn with nearly 400 years of history. The Fukuzumi Old Building (Bansuitei) and the Kinsenro are designated as Important Cultural Properties by the nation. This inn was the first operating ryokan in Japan to receive such designation.
温泉 (2)
What is the hot spring water quality and its characteristics?
The inn manages its own natural hot spring source, which is rare in Hakone Yumoto. Even at its lowest output, the spring produces over 100 liters per minute. The well-balanced mineral content creates highly transparent hot spring water with exceptional bathing comfort, praised as being "like being wrapped in silk cotton."
Do you have a large bath and outdoor bath?
We have a large bath (indoor bath called Ogi no Yu) and an outdoor bath (Ichien no Yu). The outdoor bath has been renovated and now has a more open atmosphere. The private baths in each room are also hot spring water.
観光 (1)
What are the nearby tourist attractions?
You can explore the hot spring town around Hakone-Yumoto Station, and the Hakone Tozan Railway provides convenient access to various areas of Hakone. Major tourist spots such as the Hakone Open-Air Museum, Hakone Shrine, and Lake Ashi are also relatively easy to reach.
食事 (1)
What is the meal service like?
We serve heartfelt Japanese cuisine that makes use of seasonal ingredients. Both dinner and breakfast are enjoyed in a private room.
駐車場 (1)
Is there parking available?
Parking is available. Please contact the facility directly for details on the number of spaces and usage conditions.
Other (6)
What time is check-out?
11:00
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there parking available?
Parking is available. Please contact the facility for details.
What is the address?
643 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture
What time is check-in?
15:00
How do I get here?
About 6–7 minutes on foot from Hakone Tozan Railway's Hakone-Yumoto Station, or about 2 minutes by taxi. Shuttle service available (reservation required).