Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 1, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get from the nearest station?
Approximately 5 minutes on foot from Nariko-Goten'yu Station on the JR Rikuu East Line. If using the Tohoku Shinkansen, transfer to the JR Rikuu East Line at Furukawa Station (approximately 45 minutes from Furukawa).
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 14:00 and check-out is 10:00. These times may differ depending on your plan, so please check your booking details.
Pets (1)
Can I bring a pet?
For pet accommodation, please contact the facility directly. Policies and conditions may apply.
Traveling with children (1)
Can I stay with children?
Yes, we welcome families. We have recently launched a "family hot spring therapy" plan for families during pregnancy and postpartum, and we accommodate stays with children.
Rooms (1)
What types of rooms are available?
We offer a range of options from Japanese-Western rooms with beds to self-catering hot spring therapy lodge-style rooms, depending on your preferred style of stay. Please check the rooms page on the official website for details.
Hot springs / Baths (1)
How many baths do you have? Is private use possible?
We have 8 distinctive baths. Of these, 5 are available for private use, and 4 are free to use. We also have garden open-air private baths such as "Mori no Yu".
Hot springs / Spring water (1)
Please tell me about the spring quality and characteristics of the hot spring
We have high-quality sodium bicarbonate spring water from Higashi-Naruko Hot Spring, also called the "hundred-year beauty bath". We provide it as a direct spring source, and the water colour can change depending on temperature and humidity.
湯治・長期滞在 (1)
Can I do a long-term stay (thermal water cure)?
Yes, we have been a thermal water cure inn for over a hundred years. We recommend stays of 3 days or more, and we also have self-catering thermal water inn-style rooms available. You can enjoy a relaxed stay with plenty of downtime.
秘湯の会 (1)
Can I get a stamp from the Association of Japanese Secret Hot Springs?
This facility is a member of the Association of Japanese Secret Hot Springs. Stamps can be issued only for direct bookings via the official website or telephone. Please note that bookings made through OTAs such as Rakuten or Jalan are not eligible for stamps per the association's rules.
Meals (1)
What kind of meals do you serve?
We provide meals based on the concept of "thermal waters and food in harmony", using local rice and soybeans. In addition to kaiseki (multi-course Japanese dinner) featuring Sendai beef and seasonal seafood from the Sanriku coast, we also offer a light and stomach-friendly healthy set meal (one soup, five dishes).
Parking / Access (1)
Do you have parking?
Yes, we have free parking. We are conveniently located just a 5-minute walk from JR Naruko-Goten'yu Station, so arriving by train is also convenient.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is checkout?
10:00.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
What is the address?
Nakayuu 34, Naruko Hot Spring, Osaki, Miyagi Prefecture
How do I get there?
About a 5-minute walk from JR Rikuu East Line Naruko-Goten'yu Station. About 30 minutes by National Route 47 toward Naruko from Furukawa IC on the Tohoku Expressway.
What time is check-in?
14:00.