Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
Is car sharing available in the Akiu Onsen area?
Yes, Toyota's car-sharing service "Times Car" is available in the Akiu Onsen area. You can use it for sightseeing in the surrounding area.
How do I get to Ryokusuitei from Sendai Station?
A free shuttle bus (the Akiu-Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. Please call us on 022-397-3333 or see our brochure for the times and stops.
Cancellation (1)
How do I cancel a reservation?
There is a "Reservation Cancellation" menu on the top page of our official website. You can proceed online, but please check the terms and conditions or the information provided at the time of booking for details. If you have any questions, please call 022-397-3333.
Other (1)
Do you offer multilingual support?
Yes, our official website is available in English, Korean, Simplified Chinese, Traditional Chinese, and Thai. For assistance in foreign languages, please confirm availability when making your inquiry.
Reservations (1)
What hours can I telephone for bookings and enquiries?
Telephone bookings and enquiries are taken from 9:00 to 18:00 on 022-397-3333.
Groups / Groups (1)
Do you have banquet facilities? Can groups use the facility?
Yes, we have 13 banquet rooms available. Groups of friends and colleagues are welcome. We also offer group and party plans. Please contact us for details.
Basic information (2)
What is the address?
Yumoto Kamihara 27, Akiu Town, Taihaku Ward, Sendai City, Miyagi Prefecture
How do I get there?
A free shuttle bus (the Akiu-Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. The inn is in the Akiu Onsen area.
Stay plans (1)
What are the most popular accommodation plans?
The most popular is the Ryokusui Gozen plan, with Sendai beef steak and sake-steamed abalone as the main dishes (from 21,000 yen per person). Second is the Ryokusui Gozen plan served in your room in a special room (from 41,000 yen per person), and third the Kagaribi Gozen plan with steamed dishes and a Japanese-style bouillabaisse hotpot (from 17,800 yen per person). A bathing tax of 150 yen and an accommodation tax of 300 yen apply separately to all of them.
Prices (1)
Are there additional charges for hot spring tax and accommodation tax?
Yes, in addition to the plan price, a hot spring tax of 150 yen and an accommodation tax of 300 yen are required separately.
Hot springs (2)
What hot spring facilities are there?
We have a dramatic open-air bath built of stone looking out over an extensive Japanese garden, where you can relax amid nature in an out-of-the-ordinary setting. Please see the baths page of the official website for details.
Can I bathe without staying overnight?
Yes, we offer a day bathing course. The information is updated monthly, so please check the news on the official website or call us for the latest details.
Shuttle service (1)
Is the shuttle bus free? Is a reservation required?
The complimentary shuttle bus (Akiu Kawasaki Sendai Seibu Liner) runs between Sendai Station and Ryokusuitei. For details on usage (timetables, reservation requirements, etc.), please check the pamphlet download page on our official website or call 022-397-3333.
Meals (1)
Can I have meals served in my room?
Yes, on the second most popular plan, the special room plan, dinner is served in your room, in one of our distinctive special rooms (from 41,000 yen per person, excluding bathing and accommodation tax).