Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Do you offer a shuttle service?
We provide free shuttle service to JR Ibusuki Station on a scheduled basis. Advance booking is required (same-day reservations are also available).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 14:00–19:00 and check-out is 10:30 as standard. Times may vary depending on your plan.
Pets (1)
Can I stay with a pet?
For pet accommodation, please contact the facility directly.
Facilities (1)
Tell me about the shochu bar.
We have an in-house shochu bar featuring around 120 bottles, mainly of sweet potato shochu from the prefecture. You can experience Kagoshima's shochu culture.
Facility features (1)
What is the "Ryokan 100 Selected by Professionals" award?
An award in the cuisine category of "Japan's 100 Best Hotels and Ryokan Selected by Professionals," hosted by a tourism and travel industry publication. Evaluation is based on a comprehensive assessment of food including menu, tableware, taste, and service. Ibusuki Shusuien has won the top award for 40 consecutive years.
Hot springs (3)
Do you have a private bath?
Yes. We have 2 private bath facilities. A foot massage service is also available.
What is the quality of the hot spring water?
It is sodium chloride spring water. It is said to have the effect of regulating melanin that protects skin from ultraviolet rays. After bathing, skin becomes refreshed and smooth, and it is also known for not cooling down quickly.
Where can I experience sunamushi (sand bath) onsen?
There is no sunamushi onsen in the facility, but a sunamushi onsen facility is located about 3 minutes walk from the ryokan. The convenient access is one of the property's attractions.
Rooms (1)
What types of guest rooms are available?
We have 9 types of rooms in total, including Japanese-style two-room suites (garden-facing and sea-facing). Our rooms are characterised by a calm atmosphere overlooking a dry landscape garden.
Meals (1)
What is the dining style?
We specialise in seasonal cuisine made with carefully selected Kagoshima ingredients. You can enjoy dishes focused on local produce, such as Kagoshima black pork shabu-shabu kaiseki. We also offer room dining plans in a private dining room.
Parking (1)
Is there a car park?
There is a free car park with 50 spaces.
Other (6)
Is there parking?
Parking is available. For details, please contact the facility.
What is the checkout time?
10:30.
What is the check-in time?
14:00.
How do I get there?
Free shuttle bus from JR Ibusuki Station (reservation required). About 5 minutes by car. About 50 minutes from Yatayama Interchange on the Kyushu Expressway. About 3 minutes walk to Sunamushi Onsen (Sunara).
What is the address?
5-27-27 Yunoha, Ibusuki, Kagoshima Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.