Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 20, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi (wireless LAN) is available throughout the building. Guest rooms are equipped with amenities including TV, refrigerator, and hair dryer.
Access (1)
How do I get there?
About 60 minutes by JR Sasebo Line from JR Hakata Station to Takeo Onsen Station. Transfer to the JR West Kyushu Shinkansen for about 6 minutes to Ureshino Onsen Station. From there, shuttle service or taxi for about 7 minutes.
Other (1)
Do you offer special arrangements for anniversaries or birthdays?
We can accommodate special occasions. Please consult with our staff when making your reservation. We provide attentive service including allergy accommodations.
Check-in / check-out (2)
What are the check-in and check-out times?
Check-in is 15:00 (latest 17:30), and check-out is 10:30. Since the front desk gets busy around 10:30 checkout time, early settlement is available from 8:00 in the morning.
Until what time can you accommodate a late arrival?
The latest check-in is 17:30. If you will be late, please contact the front desk in advance (TEL: 0954-43-3135).
Rooms (1)
How spacious are the guest rooms?
All rooms are 70 square meters or larger with plenty of space. We offer various types including premium Japanese-Western rooms in the West Building and Japanese-Western rooms with wide open-air baths in the East Building.
Prices (1)
Is there a bathing tax?
A bathing tax applies separately. From October 1, 2025, due to a change in Ureshino City, Saga Prefecture ordinances, the rate for adults will increase from 150 yen to 250 yen per person.
Hot springs / Baths (1)
What are the features of the hot spring and bath?
All guest rooms are equipped with a semi-open-air or open-air bath where you can enjoy Ureshino Onsen anytime. The spacious bathtub allows two people to bathe together comfortably.
Shuttle service (1)
Is there shuttle service from Ureshino Onsen Station?
We offer free shuttle service by shared wagon from Ureshino Onsen Station. Advance reservation is required. Please request this when making your reservation (TEL: 0954-43-3135, reception hours 9:30–17:30).
Meals (1)
What kind of cuisine is served?
Our popular plan combines kaiseki (multi-course Japanese dinner) carefully crafted by our head chef with Saga beef, a premium branded beef known for its fine-grained marbling. We offer seasonal dishes that emphasize local, farm-to-table ingredients.
Parking (1)
Is there a parking lot?
There is a dedicated parking lot (First Parking Lot) across from the building. If full, you can use the Second Parking Lot (shared with the day-use hot spring and private open-air baths).
Other (6)
How do I get there?
Shuttle van service (advance reservation required) from JR West Kyushu Shinkansen Ureshino Onsen Station. Taxi: approximately 7 minutes.
What time is check-in?
15:00.
What time is checkout?
10:30.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
114-1 Iwayagawachi, Ureshino, Ureshino City, Saga Prefecture