Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available in all rooms.
Access (1)
Is there a complimentary shuttle service from Kaga Onsen Station?
A free shuttle bus operates from JR/Ishikawa Railway Kaga Onsen Station. Departure times are 15:00, 16:00, 17:00, and 17:40. Reservations are required and must be made by the day before your stay.
Services (1)
Is there a welcome drink?
We provide a welcome drink at check-in (14:00–18:00).
Check-in (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00 (from April 1, 2026). Times may differ depending on the plan.
Pets (1)
Can I bring a pet?
Please contact the ryokan directly regarding pet accommodation.
Rooms (1)
What types of rooms are available?
The ryokan has 36 rooms in total: 19 Japanese-style rooms and 17 Japanese-Western hybrid rooms. 17 rooms include private open-air baths. Room types range from standard Japanese rooms to special pure Japanese rooms, modern hybrid rooms, and luxurious rooms with private outdoor baths.
Facilities (2)
Is there an infrared sauna?
We have an infrared sauna facility (additional fee applies). It is popular for its high detoxification effects.
Is there a shop? What are the hours?
The shop is open 8:00–11:00 and 14:00–21:00. We stock local sake and renowned Hokuriku confectionery.
Hot springs (1)
What is the hot spring water quality and what are its characteristics?
It is 100% natural hot spring water of the sodium and calcium chloride type. Rich in salt, it creates a protective layer on the skin, and the warmth continues even after bathing, making it effective for improving poor circulation. Separate outdoor baths (Hikoboshi and Orihime) are available for men and women, and a Finnish-style sauna is also equipped.
Highlights (1)
Can I enjoy views of Lake Shibayama?
Since the ryokan is located on the lakeside, you can enjoy views of Lake Shibayama from the open-air bath and rooms. In summer, you may be able to view fireworks from a prime viewing spot in the open-air bath or your room.
Meals (1)
What is served for meals?
A monthly changing Kaga kaiseki dinner prepared by the head chef using seasonal local ingredients is served in a spacious dining area. Both dinner and breakfast menus can be adjusted to your preferences.
Parking (1)
Is there a car park? Is there a charge?
A free car park (30 spaces) is available. No reservation is needed.
Other (6)
Is there a car park?
Yes, parking is available. Please contact the facility for details.
What time is check-out?
11:00
What time is check-in?
15:00
What is the address?
Otsu 30-1, Katayamazu Onsen, Kaga City, Ishikawa Prefecture
How do I get there?
From JR/IR Ishikawa Railway Kaga Onsen Station: free shuttle bus in approximately 10 minutes (departures at 15:00, 16:00, 17:00, 17:40; advance reservation required by the day before stay) / From Hokuriku Expressway Katayamazu IC: approximately 7 minutes by car / From Komatsu Airport: approximately 25 minutes by car
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.