Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi internet access is available in all rooms.
Access (1)
How do I get there from Kanazawa Station?
About 3 minutes' walk from the Kenrokuen exit (east exit) of JR Kanazawa Station, a very convenient base for sightseeing in Kanazawa.
Services (1)
Is there a concierge service?
A concierge is on hand to answer questions about the hotel and to advise on transport. Please feel free to ask.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 11:00. Times may differ depending on the plan.
Banquets (1)
How many people can the banquet hall hold?
The banquet hall seats up to 600 people and can be used for parties, functions, weddings and meetings.
Payment (1)
Can I pay by credit card?
Major credit cards including VISA, JCB and MasterCard are accepted. Please contact the front desk for details.
Prices (1)
Is there an accommodation tax?
An accommodation tax applies in Kanazawa City, payable on site.
Facilities (1)
Is there a large communal bath?
There are separate bathing halls for men and women, an unusual facility for a city hotel, where you can ease away the strains of travel.
Sightseeing (1)
How do I get to Omicho Market or Kenrokuen?
The hotel is 3 minutes' walk from Kanazawa Station, so local buses from the station make it easy to reach the main sights such as Kenrokuen and Omicho Market.
Room types (1)
When were the rooms renovated?
All rooms were renovated in 2022 and are now comfortable and fresh.
Parking (1)
Is there parking, and how much does it cost?
There is an underground car park with 73 spaces. Hotel guests pay 1,000 yen per vehicle per night (15:00 to 11:00 the following morning). Restaurant guests park free for 2 hours, and wedding and banquet guests for 6 hours.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 3 minutes' walk from the Kenrokuen exit (east exit) of JR Kanazawa Station. About 15 minutes from Kanazawa-Higashi IC, Kanazawa-Nishi IC or Morimoto IC on the Hokuriku Expressway. About 40 minutes by bus or car from Komatsu Airport.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-2-15 Hon-machi, Kanazawa City, Ishikawa Prefecture