Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get there from Tokyo?
About 2 hours 40 minutes from Tokyo Station to Izukyu-Shimoda Station on the Odoriko limited express, or about 2 hours 30 minutes via Atami on the Tokaido Shinkansen Kodama. By car it is about 3 hours from Numazu IC on the Tomei Expressway via the Izu Jukan road.
Is there a shuttle from the station?
A free shuttle bus runs from Izukyu-Shimoda Station on a fixed timetable, by advance booking. Departures from the station are at 14:00, 15:00, 16:00 and 17:00, and from the hotel at 9:10, 10:10 and 11:10.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00-18:00 and check-out is 11:00.
Pets (1)
Can I stay with a pet?
We do not accept guests with pets.
Membership / Benefits (1)
Is there a membership scheme for guests?
There is a membership scheme, the Shimoda Satoyama Club, which you can join when you stay. There is no registration or annual fee, and members receive a regular newsletter, special offers and discounts on souvenirs.
Hot springs (1)
What is distinctive about the hot spring?
We have our own source with the greatest yield in southern Izu. You can bathe at any hour, 24 hours a day, apart from cleaning between 11:00 and 15:00.
Sightseeing (1)
What sightseeing spots are nearby?
Shimoda is known as the place where Japan opened to the world after the arrival of the Black Ships, with attractions including Shimoda Park, Ryosenji temple, Perry Road and Shirahama Beach. There are also beaches nearby for surfing and marine sports.
Equipment (2)
Is Wi-Fi available?
Wi-Fi is available inside the hotel.
What facilities are there?
An open-air bath, a large communal bath, a sauna, an outdoor pool, beauty treatment facilities and a shuttle bus. Many rooms also have a massage chair.
Meals (1)
When is dinner served?
Dinner service begins between 17:30 and 18:30. Please check when booking or at check-in for details.
Parking (1)
Is there parking?
There is free parking.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
A free shuttle bus runs from Izukyu-Shimoda Station (scheduled services 14:00-17:00, booking required). About 3 hours from Numazu IC on the Tomei Expressway via the Izu Jukan road.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
133-1 Aitama, Shimoda City, Shizuoka Prefecture