Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How far is it from central Tokyo?
About 1 hour 30 minutes from Shinjuku Station on the JR Ome Line, and about the same from Tokyo Station by train. By car it is about 25 minutes from Ome IC or Hinode IC on the Ken-O Expressway.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 (latest 20:00) and check-out is 11:00. Times may differ by plan.
Traveling with children (1)
Can I stay with children?
Guests with children are welcome. There are sometimes plans where children stay free, so please see the official website for the current offers.
Facilities (2)
How many rooms are there, and what is the capacity?
There are 20 rooms taking up to 100 guests. There is also a hot spring bathing hall, the restaurant Seiryu, three banquet rooms, a meeting room and a tennis court.
What changed in the 2026 renovation?
The whole inn reopened after renovation on 18 July 2026. An open-air bath with a view over the natural setting of the Tama River was added to the bathing hall, which previously had none, and rooms with a sauna were also introduced. Day bathing resumed on 19 July.
Day-use bathing (1)
Can I bathe without staying overnight?
Day bathing resumed on 19 July 2026. Please see the official website for the times and charges.
Hot springs (1)
What kind of hot spring water is it?
It is an alkaline simple sulphur spring using water from the Tsuru no Yu source in Okutama. Colourless and clear, it is gentle on the skin and leaves it moist afterwards, which has earned it the name beauty bath.
Sightseeing (1)
What sights are there nearby?
The inn makes an ideal base for Ome, Mitake and Okutama, convenient for the autumn leaves in the Mitake valley, walking on Mount Mitake and Lake Okutama.
Shuttle service (1)
Is there a pick-up service?
After check-out we run a scheduled service to Ishigamimae Station on the JR Ome Line (please book at check-in). We do not normally collect guests on arrival.
Meals (1)
What is on the menu?
Our pride is creative Japanese kaiseki using seasonal ingredients the head chef buys himself, with grilled river fish from Okutama and dishes using local vegetables. On the all-inclusive plan, alcohol and snacks are available from check-in.
Parking (1)
Is there parking?
There is free parking for about 30 cars, with no booking needed.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
2-371 Futamatao, Ome City, Tokyo
How do I get there?
About 10 minutes' walk from Ishigamimae Station on the JR Ome Line (about 15 minutes' walk from Futamatao Station). After check-out we run a service to Ishigamimae Station (booking required).
What time is check-in?
15:00.
Is there parking?
Parking is available. Please contact the property for details.
What time is check-out?
11:00.