Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 18, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility.
Access / Shuttle service (1)
Is there a shuttle service?
We do not offer shuttle service. Please use the bus or taxi from Shuzenji Station.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 3:00 PM and check-out is 11:00 AM. Times may vary depending on your plan.
Pets (1)
Can I bring a pet?
We do not accept stays with pets. Please confirm in advance before making a reservation.
Nearby sightseeing (1)
How do I get to Shuzenji hot spring town?
Our facility is located in the center of Shuzenji hot spring town, within walking distance of Chikurin no Komichi (bamboo grove path), Shuzenji temple, and walking paths along the Katsuragawa River. From Shuzenji Station by bus, get off at "Shuzenji Onsen" (final stop) and walk about 3 minutes.
Smoking (1)
Where can I smoke?
The entire facility is non-smoking. A designated smoking area has been set up for your use.
Traveling with children (1)
Can I stay with children?
We accept stays with children. Please check the plan conditions and meal details at the time of booking.
施設・文化財 (1)
What does it mean to be registered as a national tangible cultural property?
15 buildings on the premises are designated as registered tangible cultural properties by the nation. The "Tenpyo Daidai Yoku-do" in particular is a historic structure completed over 3 years starting in 1931, and its all-hinoki (cypress) bathhouse is regarded as the finest of its kind in Japan.
Day-use bathing (1)
Can I use the bath as a day visitor?
Day-use bathing costs ¥2,500 (excluding tax). Hours are 11:30–14:00.
Hot springs / Baths (1)
What types of hot springs are available?
All springs are sourced directly from the source (alkaline simple hot spring, pH 8.5). There are 6 bathing areas throughout the facility: large baths "Tenpyo Daidai Yoku-do" and "Ayame no Yu", open-air bath "Komorebi no Yu", outdoor bath "Orisetsu no Yu Setsuka", and private baths "Suiren" and "Hisui".
Meals (1)
What kind of food is served?
We serve seasonal kaiseki (multi-course Japanese dinner) featuring fresh seafood and mountain vegetables, changing monthly for both dinner and breakfast. We are proud to serve fresh wasabi (horseradish) from Naka-Izu, freshly grated in your room. All meals use locally-produced organic specially-cultivated rice "Katsuryu Koshihikari".
Parking (1)
Is there a parking lot? Is there a charge?
There is a free parking lot with 50 spaces for regular vehicles and 3 spaces for large vehicles (with 2 EV charging stations). Reservation is not required.
Other (6)
What time is check-out?
11:00 AM.
What time is check-in?
3:00 PM.
How do I get there?
About 7 minutes by bus from Izu Hakone Railway Shuzenji Station (get off at Shuzenji Onsen), or about 10 minutes by taxi from Shuzenji Station. From Tomei Numazu IC via Izu Vertical Road and Izu Central Road, approximately 40 minutes.
What is the address?
970 Shuzenjji, Izu City, Shizuoka Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Parking is available. Please contact the facility for details.