Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (2)
How far is it to Shokason-juku?
Shokason-juku (Shouin Shrine) is just a few minutes' drive from the facility. Our inn is located on the left mountainside on the way to Shouin Shrine from Higashi-Hagi Station.
How do I get here from the nearest station?
About 5 minutes by taxi from JR Sanin Main Line Higashi-Hagi Station, or about 20 minutes on foot. About 40 minutes by car from Chugoku Expressway Minae-Higashi IC.
チェックイン (1)
What are the check-in and check-out times?
Standard check-in is 15:30 and check-out is 10:00. Times may vary depending on your plan.
喫煙 (1)
Is smoking allowed?
Please inquire about smoking rules when making a reservation or contact the facility directly.
子連れ (1)
Can children stay?
Children can stay (special rooms do not accept children under primary school age). Please confirm child-friendly plans at the time of booking.
客室 (1)
What types of guest rooms are available?
We offer 90 rooms of varied types, including special rooms on the top floor overlooking the Hagi cityscape, rooms with private outdoor baths, Japanese-Western style rooms, and Japanese-style rooms. Children under elementary school age cannot use the special rooms.
施設概要 (1)
What is the view like from the observation deck?
From the Agatsuma-yama (Oku-Hagi) observation deck, you can overlook the Hagi cityscape and the Sea of Japan beyond. An SL-style shuttle bus (fee applies) takes you to the observation deck, where you can also enjoy the scenic foot bath upon arrival.
温泉 (2)
What types of baths are available at the hot spring?
We use our own hot spring source drawn from 2,000 meters underground. We offer 14 different types of baths for both men and women, including outdoor baths designed to evoke Hagi's traditional clay walls and castle stone walls, a 120cm-deep standing bath, and baths with water flow features.
What is the water quality and what are its benefits?
It is a simple hot spring with high ion concentration, known for its skin-beautifying effects and benefits for joint pain and neuralgia. It is popular as a "beauty spring."
観光 (1)
What are the nearby tourist attractions?
Shokasonjuku and Shouin Shrine (within walking distance), Tokoji Temple (about 680m away, the Mouri family's temple), and nearby landmarks including Hagi Castle ruins and Kikusugahama. You can enjoy sightseeing that connects you with history and nature.
食事 (1)
What is included in the meals?
We serve dishes featuring Hagi's seasonal ingredients, including fresh local fish from the Sea of Japan, summer mandarins, Miran beef, and local sake. We also offer "fugu" (pufferfish) cuisine, a specialty of Yamaguchi Prefecture, year-round.
駐車場 (1)
Is there parking?
Parking is available. Please use it when arriving by car.
Other (6)
What time is check-in?
15:30.
How do I get there?
About 5 minutes by taxi or about 20 minutes on foot from JR Sanin Main Line Higashi-Hagi Station / About 40 minutes by car from Chugoku Expressway Minesato IC
What is the address?
385-8 Tsubakihigashi, Hagi, Yamaguchi Prefecture
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there parking?
Parking is available. Please contact the facility for details.
What is the checkout time?
10:00.