Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス・季節 (1)
Tell me about winter snow and road conditions.
Snow and icing are possible from December to early March. If driving, studless tires or chains are essential. For road conditions, please call us in the morning of your arrival.
アクセス・送迎 (1)
Do you offer shuttle service from Nasu Shiobara Station?
We operate a free shuttle bus from the west exit of JR Nasu Shiobara Station. Pickup is at 14:40 and drop-off is at 10:45, one trip per day. Advance reservation is required. We cannot accommodate same-day requests.
チェックイン・チェックアウト (1)
What are the check-in and check-out times?
Check-in is at 15:00 (latest 18:00) and check-out is at 10:30. Times may vary depending on your plan.
周辺情報 (1)
Are there convenience stores nearby?
There is a Seven-Eleven about 2 minutes by car (approximately 1 km) from the ryokan and a Family Mart about 5 minutes away. We also have a gift shop on-site.
客室 (1)
What types of rooms do you offer?
We have 39 rooms, primarily Japanese-style rooms. The west building also has contemporary Japanese-style rooms with private garden open-air baths (twin type, 44 square meters). All rooms are in traditional sukiya-zukuri style, with each alcove pillar featuring different designs.
施設・ルール (1)
Is the entire facility non-smoking?
The entire facility is non-smoking. Smoking is permitted only at the designated smoking area (R212) in the West Building.
温泉 (2)
What is the spring quality of the hot spring? Is it source water?
We use our own hot spring sources (a blend of Sanraku Spring No.1–No.15 and Yahata Spring), which is simple hot spring water (low-tension neutral high-temperature spring). We provide pure source water with no heating, circulation, or filtration. You can enjoy it in the open-air bath and large public bath.
What are the operating hours for the large bath and open-air bath?
Both the large bath and open-air bath are open from 15:00 to 25:00 (1:00 AM) and from 5:00 to 10:00 the next morning. They are not available from 25:00 to 5:00.
記念日・特別プラン (1)
Can you arrange cakes or special occasion celebrations?
We accept reservations for decorated cakes (4 sizes and up). Reservations must be made 3 days in advance. Please call for pricing. We also offer gift vouchers for stays.
設備 (1)
Can I use Wi-Fi?
Wi-Fi is available throughout the facility. Please check the room and plan information for details.
食事 (1)
What kind of meals are served?
We serve kaiseki (multi-course Japanese dinner) made with seasonal ingredients. For breakfast, you can choose between Japanese or Japanese-Western style. The menu may change depending on ingredient availability.
駐車場 (1)
Is there a parking lot? Is there a charge?
We have a free parking lot with space for 50 cars and 4 large buses. No reservation required. It is an outdoor parking lot.
Other (6)
What time is check-in?
15:00.
What time is checkout?
10:30.
Is there parking?
Parking is available. Please contact the facility for details.
What is the address?
206 Yumoto, Nasu Town, Nasu District, Tochigi Prefecture
How do I get there?
Free shuttle bus from JR Nasu Shiobara Station (14:40 departure, advance reservation required) / About 15 minutes by car from Nasu IC on the Tohoku Expressway via Prefectural Route 17
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.