Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 18, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Wireless LAN is available throughout the building.
Access / Shuttle service (1)
Do you offer shuttle service from the nearest station?
Shuttle service is available from Izu Kogen Railway Izu-Inatori Station (reservation required). It is approximately 5 minutes by car.
Services (1)
How is service from the nakai (room attendant) provided?
A dedicated nakai is assigned to each guest from check-in to check-out, providing attentive, personalized hospitality tailored to your needs.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00. Check-out may be 10:30 for some room types.
会員・リピーター (1)
Are there any benefits for repeat guests?
Guests who have made 3 or more official bookings can access the repeat guest-exclusive bar lounge "Sea Anchor", where red, white, and sparkling wines are complimentary.
Rooms (1)
Do you have guest rooms with open-air baths?
We offer a variety of room types, including 4 rooms with private open-air baths fed by hot spring water (added December 2022). From the tub on each room's terrace, you can enjoy views of the ocean horizon.
Hot springs / Baths (2)
When can I book the private bath?
The private spa operates on a same-day reservation basis. Popular time slots can be competitive, so we recommend booking as soon as possible after check-in.
What types of hot spring baths are available?
The 8th-floor bathhouse complex "Tenrō no Izumi Sky Fontaine" features two large communal baths—Bōyō and Manten (alternating by gender)—and an open-air bath. In total, we have 16 different baths including private rentals. We also offer a paid private spa "Eldanth".
Meals (2)
I've heard the cuisine is excellent. What recognition has it received?
We have been awarded as the ryokan with the best cuisine nationwide by a major travel website. In the 2024 Relux annual rankings, we received 4th place overall and 2nd place among ryokans, among other awards.
How is the signature kinmedai (golden eye snapper) prepared?
Our signature dish is kinmedai no sugani (whole golden eye snapper simmered in broth) made with "Inatori no kinme", a premium brand sourced through our harbor's auction rights. Even for two guests, you can enjoy a whole fish prepared this way. Meals are served in your room for both breakfast and dinner.
Parking (1)
Is there a parking lot?
We have a parking lot available. Please contact us directly for details on the number of spaces.
Other (6)
Can I use Wi-Fi?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
About 5 minutes by car from Izu Inatori Station on the Izu Kyuko Line (shuttle service available with reservation). About 120 minutes from Numazu IC on the Tomei Expressway, or about 140 minutes from Atsugi IC.
What is the address?
1017 Inatori, Higashi-Izu Town, Kamo District, Shizuoka Prefecture
Is there a parking lot?
Parking is available. Please contact the facility for details.
What time is check-out?
Check-out is at 10:00.
What time is check-in?
3:00 PM.