Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (3)
How long does it take from Kusatsu Onsen Bus Terminal?
It is about 7 minutes on foot from Kusatsu Bus Terminal. Guests using the highway bus "Yumeguri-go" can also reach us in about 7 minutes on foot.
Is there anything to note about access in winter?
During winter, roads may freeze. Please bring tire chains or winter tires.
Can I walk to Yubatake and Nishi-no-Kawara Park?
It is about a 5-minute walk from our entrance to Yubatake and Nishi-no-Kawara. Since the Yubatake and Nishi-no-Kawara area has limited parking and many one-way streets, we recommend exploring the town on foot.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is at 10:00. Times may vary depending on the plan. If you will arrive after 17:00, please contact the ryokan in advance.
バリアフリー (1)
Is the facility wheelchair accessible?
Some areas of the facility can only be accessed by stairs. Please note this if you use a wheelchair or have difficulty walking. We will do our best to accommodate you if you contact us in advance.
子連れ (1)
Can we stay with children?
Children aged 2 and under stay free. Details vary by plan, so please confirm when making your reservation.
客室 (1)
How many guest rooms are there?
We have 42 rooms in total. They are primarily Japanese-style rooms with peaceful views of the garden and the mountains surrounding Kusatsu.
温泉 (1)
What is the hot spring source?
We use two sources: Bandai mineral spring and Nishi-no-kawara spring. All 6 baths—Bandai no Yu, Nishi no Yu, Yusan no Yu (men's), Garden bath, Chagama no Yu, and Yusan no Yu (women's)—are supplied directly from the source.
設備 (1)
Is Wi-Fi available?
Wi-Fi is available in the facility. However, it may be limited to certain areas such as the business center. Please contact the front desk for details.
送迎 (1)
Is there a shuttle service?
A shuttle service is available from Kusatsu Bus Terminal to our facility. For details, please confirm with the front desk when making your reservation or upon arrival.
食事 (1)
How is dinner served?
Dishes made with seasonal local ingredients are served in 4–5 courses. We serve hot dishes while hot and cold dishes while cold.
駐車場 (1)
Is there parking?
Free parking is available. You may use it before check-in, but please stop by the front desk when you do.
Other (6)
How do I get there?
From JR Asama Line Nagano-haraKusatsu-guchi Station, take the JR Bus Kanto bus bound for Kusatsu Onsen for about 25 minutes. It is about a 7-minute walk from Kusatsu Bus Terminal. About 80 minutes from Kan-Etsu Expressway Shibukawainterchange.
Is there parking?
Parking is available. For details, please contact the facility.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is check-out?
10:00.
What time is check-in?
14:00.
What is the address?
433 Kusatsu, Agatsuma Gun, Gunma Prefecture