Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (1)
How do I get to Tsukioka Onsen town?
You can reach us by taxi or shuttle bus from JR Toyosaka Station or Tsukioka Station. By car, it takes about 20 minutes from Yasuda IC on the Banetsū Expressway via Route 290.
チェックイン (1)
What are the check-in and check-out times?
Check-in is from 15:00, check-out is 10:00. Times may vary depending on your plan, so please confirm at the time of booking.
客室 (1)
What types of guest rooms are available?
We offer 5 room types to suit different needs. Options include rooms with private open-air baths. For details, please visit our official website (senkei.com).
施設 (2)
What is the difference between Kafuu and Koshi no Sato?
These are sister inns at Tsukioka Onsen. Together with Shiratama no Yu Senkei, Shiratama no Yu Kafuu, and Bessatei Koshi no Sato, we share a common member point service. Senkei is characterized by hospitality that lets guests enjoy a relaxed and unhurried stay.
When was the renovation completed?
We renovated the entire facility in 2018. We now offer 5 room types to suit different needs, and we have 2 new restaurants where you can enjoy freshly prepared cuisine.
温泉 (2)
Tell me about the hot spring water quality
We draw from our private source at Tsukioka Onsen called 'Shiratama no Yu'—a sulfur-containing sodium chloride and sulfate spring. With the second-highest sulfur content in Japan, the water is distinctively emerald green. Guests praise how bathing leaves skin feeling as soft and smooth as white jade.
How many outdoor baths are there?
We have 4 outdoor baths with different atmospheres, where you can enjoy the hot spring water of Tsukioka with a free-flowing source. You can experience a leisurely bath experience while overlooking the garden. We also offer rooms with private outdoor baths.
観光 (1)
Tell me about Tsukioka Onsen attractions
Tsukioka Onsen is famous for its emerald green hot spring water. The onsen town has foot baths and scenic walking areas. Nearby attractions include Tsukioka Carillon Park and Hyoko Lake.
設備 (1)
Can I use Wi-Fi?
Wi-Fi is available in guest rooms. For details, please check our official website or call us.
食事 (1)
What kind of cuisine is served?
You can enjoy Niigata seasonal cuisine at our modern restaurant. We serve fresh dishes prepared with local ingredients, tailored to the season.
駐車場 (1)
Is there parking?
Yes, we have parking available. For details, please visit our official website (senkei.com) or contact us by phone.
Other (6)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility.
What is the address?
Tsukioka Onsen, Shibata, Niigata Prefecture
What is the check-out time?
10:00.
What time is check-in?
Check-in is at 15:00.
How do I get there?
From JR Toyosaka Station or Tsukioka Station, access by shuttle bus or taxi. From Yasuda IC on the Bandai Expressway, approximately 20 minutes via National Route 290.
Is there parking?
Yes, parking is available. For details, please contact the facility.