Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス・送迎 (1)
Is there a shuttle service from the station?
We operate a complimentary shuttle bus from JR Ogoto Onsen Station. Please call us after you arrive at the station (advance reservation not required). We will pick you up in about 7 minutes.
チェックイン・チェックアウト (1)
What are the check-in and checkout times?
Check-in is 15:00–19:30, and checkout is 10:00. Times may vary depending on your plan, so please confirm your reservation details.
バリアフリー (1)
Do you have barrier-free facilities?
We have barrier-free facilities in place. Please contact the front desk regarding wheelchair access.
客室 (1)
Do you have guest rooms with private hot spring baths?
We offer rooms with private open-air hot spring baths overlooking Lake Biwa, fed with water from Ogoto Onsen. These are luxury rooms where you can enjoy the hot spring while taking in views of the lake.
温泉 (2)
What facilities does the large bath have?
Both the men's and women's large baths are equipped with open-air baths. There is also a foot bath overlooking the water mirror garden courtyard, a post-bath lounge, and a newly installed barrel sauna from Northern Europe (with self-pouring steam option).
What is the spring water quality?
We source weakly alkaline simple hot spring water from Ogoto Onsen (known as the 'beautiful skin hot spring'). The water has a high alkalinity level with a gentle touch, leaving your skin feeling smooth and supple after bathing. The water is said to be beneficial for neuralgia, muscle pain, poor circulation and fatigue recovery.
観光 (1)
Are there tourist attractions nearby?
We have convenient access to Enryaku-ji Temple on Mount Hiei (a UNESCO World Heritage site), Hiyoshi Taisha and Saikoku-ji Temple. A shuttle bus service is also available from our facility to the cable car station. Biwako Valley (Biwako Terrace) is about 35 minutes by car.
設備 (3)
Do you have karaoke?
We have a karaoke room in the facility. For pricing and reservation details, please contact the ryokan front desk.
Can I use Wi-Fi?
Wi-Fi and wired LAN connections are available throughout the facility. Use is free of charge.
Do you have a spa?
We have an spa salon on-site. For details on treatments, prices and reservations, please contact the ryokan front desk or visit our official website.
食事 (1)
What type of meals are provided?
We serve kaiseki (multi-course Japanese dinner) made with seasonal ingredients. We specialise in dishes featuring Omi beef and other Shiga-produced ingredients. Breakfast is buffet-style, featuring items such as wood-fired pizza and yuba shabu.
駐車場 (1)
Is there a car park?
We provide free parking. You are welcome to arrive by car.
Other (6)
How do I get there?
Free shuttle bus available from JR Kosei Line Ogoto Onsen Station (approximately 7 minutes; please call upon arrival). Approximately 20 minutes from Kyoto-Higashi IC on the Meishin Expressway via the Kosei Expressway.
Is there parking available?
Yes, it is available. For details, please contact the facility.
What time is checkout?
10:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is check-in?
15:00.
What is the address?
Otsu, Shiga 520-0109, 6-chome Ogoto, Otsu-shi, Shiga 520-0109