Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (1)

How far is the walk from Kofu Station?

About 1-2 minutes' walk from the south exit of JR Kofu Station. Leave the ticket gates, turn left, take the road between Yodobashi Camera and Mos Burger, and the hotel is on the right by the footbridge.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is from 15:00 (latest 25:00) and check-out is 10:00. Times may differ by plan, so please check your booking.

Accessibility (1)

Is the hotel accessible?

We have wheelchair access, accessible rooms, rooms for wheelchair users, Western-style toilets and handrails in the rooms, and wheelchair-accessible toilets in the building. Please ask at the front desk for details.

Pets (1)

Can I stay with a pet?

Please contact the property about staying with a pet. Advance notice is always required, and depending on room availability it may not be possible.

Rooms (1)

What are the room interiors like?

The rooms feature Yamanashi traditional crafts throughout, including Koshu inden leather, Kai silk, Koshu daruma dolls and Nishijima washi paper, so your stay gives you a feel for the culture and history of Yamanashi.

Facilities (1)

Is there a wine lounge?

The wine lounge in the hotel serves Yamanashi wines. You can enjoy Koshu wine and other local bottles in a relaxed setting.

Hot springs / Baths (1)

Tell me about the baths.

On the top floor there is a natural hot spring open-air bath with a view and a large bathing hall. From the open-air bath you can see the night view of Kofu in the evening and the surrounding mountains and Mount Fuji in the morning. The water is drawn from a source inside the Kofu Castle grounds, which is unusual.

Sightseeing (2)

How far is it to Kofu Castle?

The hotel stands inside the inner moat of Kofu Castle, so Kofu Castle (Maizuru Castle Park) is a very short walk away. You can stay while feeling the history of the castle town around you.

Is it a convenient base for sightseeing?

Being right by Kofu Station, the hotel is very convenient as a base for destinations across Yamanashi, including Shosenkyo gorge, Takeda Shrine, and grape and peach picking. Access towards Mount Fuji and the Fuji Five Lakes is also good.

Meals (1)

What is on the breakfast menu?

A buffet with dishes you would expect from a local hotel: the Yamanashi speciality hoto noodles, the local Rihoku rice, and seasonal local vegetables and fruit.

Parking (1)

Is there parking?

The hotel has no car park of its own. We direct guests to several affiliated car parks at 1,000 yen including tax per car per night. Depending on availability on the day there may be no space. Bookings are not taken, so please call at the front desk on arrival.

Other (6)

What time is check-in?

15:00.

What time is check-out?

10:00.

How do I get there?

About 1-2 minutes' walk from the south exit of Kofu Station on the JR Chuo Main Line. About 10 minutes by car from Kofu-Showa IC on the Chuo Expressway. There is no hotel car park; we direct guests to affiliated car parks (1,000 yen per car per night).

What is the address?

1-4-18 Marunouchi, Kofu City, Yamanashi Prefecture

Is there parking?

Parking is not available.

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.