Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in all guest rooms.
アクセス (1)
How do I get to the nearest station?
About 5 minutes on foot from Fujikyu Highland Station on the Fujikyu Railway Line, and about 16 minutes on foot from Kawaguchiko Station. We're conveniently located close to the stations.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00.
周辺施設 (1)
Are there convenience stores nearby?
There is a Lawson convenience store in front of Fujiyama Highlands Station, about a 5-minute walk away.
客室 (1)
What types of guest rooms do you offer?
We have 159 rooms in total, offering various types from standard rooms to family options including Family Force and Family Triple. All rooms are non-smoking.
施設・サービス (1)
Do you have a coin laundry?
We have a paid coin laundry.
温泉・お風呂 (1)
What hot spring and bathing facilities do you have?
The top floor features a natural hot spring (calcium sodium sulfate spring) with an observation bath and open-air bath. You can enjoy views of Mount Fuji while bathing. A hot spring tax (150 yen for ages 12 and over) is charged separately.
眺望・客室 (1)
Can you see Mount Fuji from guest rooms?
From Mount Fuji view rooms, you can enjoy panoramic views of Mount Fuji through large windows.
観光 (1)
Is access to Fujiyama Highlands convenient?
Fujiyama Highlands Station is about a 6-minute walk away, making us an ideal base for visiting Fujiyama Highlands and the surrounding area.
食事 (1)
What kind of meals are provided?
The buffet restaurant serves dishes made with generous amounts of local mountain ingredients. The breakfast buffet offers over 20 varieties of colourful hot dishes featuring vegetables.
駐車場 (1)
Is there a car park?
We have a free car park with 74 spaces. No advance notice is required—simply park in any available space.
Other (6)
Is there a car park?
Yes, we have one. Please contact the facility for details.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is check-out?
11:00.
What is the address?
2654 Niikura, Fujiyoshida, Yamanashi Prefecture
What time is check-in?
15:00.
How do I get there?
About 5 minutes on foot from Fujikyu Highland Station on the Fujikyu Railway Line. About 16 minutes on foot from Kawaguchiko Station on the Fujikyu Railway Line. About 10 minutes by car from Kawaguchiko IC on the Chuo Expressway.