Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there?
About 5 minutes from Gotemba IC on the Tomei Expressway, or about 10-15 minutes by taxi from the Otome exit of JR Gotemba Station. The free loop bus run by Gotemba City can also be used (it does not run on Mondays or over the New Year period).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.
Nearby sightseeing (1)
What attractions and leisure facilities are nearby?
Gotemba Premium Outlets (about 10 minutes by car) and Fuji Safari Park (about 30 minutes by car). The hotel is also a convenient base for Hakone.
Rooms (2)
How many rooms are there?
It is a compact luxury hotel of 51 rooms, offering a private stay in generous surroundings.
Can I see Mount Fuji from the rooms?
The hotel stands on high ground at 550 m, so you can see Mount Fuji from its foot to the summit. The view from the fourth-floor bathing hall and open-air bath is also excellent, and at night you can see the lights of Gotemba.
Hot springs / Large public baths (2)
Is there a sauna?
There is a sauna. Please see the official website or contact the hotel for details.
Is there a hot spring?
There is a large bathing hall and an open-air bath supplied with natural alkaline simple spring water, said to benefit the skin and ease fatigue. Day-use bathing is also available.
Meals (1)
What is the food like?
Under the concept of Japanese French cuisine enjoyed with all five senses through the seasons, we serve course menus using fresh seafood from Suruga Bay, local vegetables and premium beef.
On-site equipment (2)
Is the hotel set up for workations?
There is a workation space, CLUB Rembrandt, converted from the fifth-floor bar. You can concentrate on work with a superb view of Mount Fuji, then unwind afterwards with good food and the hot spring.
Is Wi-Fi available?
Wi-Fi is available inside the hotel.
Parking (1)
Is there parking?
There are 32 spaces (indoor and outdoor), free for hotel guests, with no booking needed.
Other (6)
How do I get there?
About 5 minutes from Gotemba IC on the Tomei Expressway. About 10-15 minutes by taxi from the Otome exit of Gotemba Station on the JR Gotemba Line. The free Gotemba City loop bus can also be used (please confirm).
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2571 Fukasawa, Gotemba City, Shizuoka Prefecture
What time is check-out?
11:00.
What time is check-in?
15:00.