Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-24:00 and check-out is 12:00.
Traveling with children (1)
Can I stay with children?
The resort is very popular with families, with a pool (free use of toys) and plenty of activities. Children sharing a bed who take meals are charged separately.
宴会/婚礼 (1)
Can I hold a wedding here?
Hotel Arrowle welcomes guests 365 days a year and also hosts weddings, with a glass chapel full of natural light and a setting framed by the Hakusan mountains.
Facilities (2)
Can non-guests use the pool?
Hotel guests may use it free of charge (seasonal opening), including before check-in and after check-out. Pool toys are also lent free.
Are there gardens or activities?
There is a garden of about 10,000 tsubo where you can play tennis or park golf or simply walk, along with leisure facilities such as karaoke.
Hot springs / Spa (2)
What are the hot spring facilities?
The 1,800-square-metre spa has a large bathing hall, an open-air bath, a pool, a sauna and a beauty salon. It uses the natural hot spring Kaga-no-Yu, said to benefit the skin and to help with poor circulation and fatigue.
Can I use the baths without staying overnight?
Day-use bathing is available at 1,000 yen for adults and 500 yen for children (excluding tax), from 8:00 to 15:00 and 18:00 to 21:00.
Shuttle service (1)
Is there a shuttle from Kaga-Onsen Station?
A free shuttle bus runs from JR Kaga-Onsen Station. Booking is required by midday the previous day, and the journey takes about 15 minutes.
Meals (2)
What meal options are there?
We offer plans with two meals, with breakfast only, and room only. The dining options include the terrace restaurant Bellavista (Italian) and the Japanese restaurant Chikusui.
Are the restaurants closed on any days?
Bellavista is closed for dinner on Wednesdays. The Japanese restaurant Chikusui is closed for lunch Monday to Friday and for dinner on Mondays (or the Tuesday if that Monday is a public holiday). The bar Beneore is closed Sunday to Thursday.
Parking (1)
Is there parking?
There is free parking for 285 cars, so arriving by car is straightforward.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
12:00.
What is the address?
To-5-1 Shibayama-machi, Kaga City, Ishikawa Prefecture
How do I get there?
About 15 minutes by free shuttle bus from JR Kaga-Onsen Station (booking required by midday the previous day). About 5 minutes by car from Katayamazu IC on the Hokuriku Expressway. About 15 minutes by car from Komatsu Airport.
Is there parking?
Parking is available. Please contact the property for details.
What time is check-in?
15:00.