Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 12, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi and wired LAN are available in all rooms (free of charge).
Access (1)
How do I get here from JR Hikone Station?
It is about an 8-minute walk from the west exit of JR Hikone Station. The hotel also operates a free shuttle bus, available on request between 14:00 and 20:00. By car, it is about 8 minutes from the Meishin Hikone Interchange.
Beauty treatments (1)
Is there an esthetic salon?
An esthetic salon is located in the hotel where you can enjoy all-hand treatments. Please contact the front desk for details.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 24:00, and check-out is at 11:00. Times may vary depending on your plan.
Lounge (1)
Is there a lounge service after dinner?
For guests, we offer a lounge from 17:00 to 22:00 where you can enjoy beer and soft drinks complimentary. Relax while taking in the illuminated view of Hikone Castle.
Traveling with children (1)
Can I stay with children?
We welcome guests travelling with children. Please contact us at the time of booking or at the front desk regarding bed-sharing options and meal charges.
Rooms (1)
What are the castle-view rooms like?
Twin rooms on the moat side have large windows with views of Hikone Castle, and the castle scenery changes with the time of day. We also have castle-view rooms with semi-open-air baths.
Hot springs / Large public baths (1)
Is there a hot spring or public bath?
We have a public bath "Shiro-mi no Yu" where you can bathe while overlooking Hikone Castle's keep. We also offer guest rooms with private open-air baths.
Sightseeing (1)
How far is it to Hikone Castle?
The hotel faces the inner moat of Hikone Castle, a national treasure, and it is about an 8-minute walk to the castle's main gate. You can also enjoy the illuminated castle scenery from your room or the terrace.
Meals / Restaurants (1)
Can I eat Ōmi beef?
You can enjoy A4-certified Ōmi beef at our teppanyaki restaurant "Ōmi Beef Teppanyaki Hōō", where our chef cooks it in front of you. We also serve Shiga prefecture ingredients at our Japanese restaurant "Ōmi Dining Tachibana".
Parking (1)
Is there parking? Is there a charge?
Times parking is available at two locations south and east of the hotel. Parking became paid as of June 1, 2026. Please contact the hotel for detailed rates.
Other (6)
How do I get there?
About 8 minutes on foot from the west exit of JR Hikone Station, or by free shuttle bus (14:00–20:00, on-demand, advance reservation required). About 8 minutes from Meishin Hikone IC.
What time is check-in?
15:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking available?
Yes, parking is available. Please contact the facility for details.
What is the address?
1-8 Sawamachi, Hikone City, Shiga Prefecture
What time is checkout?
11:00.