Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Internet access is available inside the hotel. Please check with the front desk for details.
Access (1)
How do I get there from Kawaguchiko Station?
About 10 minutes by bus or taxi from Kawaguchiko Station on the Fujikyu Railway. Please see the access page of the official website for details.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.
Plans / Prices (1)
Are there plans exclusive to the official website?
We offer plans exclusive to the official website, including discounted stays with French or Japanese dinner. Please see the official website (fujiview.jp) for the latest information.
Reservations / Inquiries (1)
Can I book or enquire by phone?
Please call 0555-83-2211 (open 10:00-18:00).
Nearby sightseeing (1)
What sightseeing spots are nearby?
Around Lake Kawaguchi are the Kawaguchiko Music Forest, Fuji-Q Highland, Oshino Hakkai and Lake Yamanaka, along with many viewpoints for Mount Fuji.
Rooms (1)
Are there rooms with a bath with a view?
There is one junior suite with a bath with a view in the hotel, a special room with a bath and a wide terrace designed around the view of Mount Fuji.
Rooms / Views (1)
Can I see Mount Fuji from the rooms?
We have room types designed around the view of Mount Fuji. The junior suite with a bath with a view, the only one in the hotel, offers a sweeping view of the mountain from its wide terrace and bath.
Meals (1)
What restaurants are there?
There are three dining venues: the French restaurant Bellevue, the Japanese restaurant Bellevue and the breakfast-only Fuji View Lounge. All offer dining with views of Mount Fuji and Lake Kawaguchi.
Parking (1)
Is there parking?
Parking is available. Please contact the hotel directly on 0555-83-2211 for capacity and charges.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by bus or taxi from Kawaguchiko Station on the Fujikyu Railway. About 10 minutes by car from Kawaguchiko IC on the Chuo Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
511 Katsuyama, Fujikawaguchiko Town, Minamitsuru District, Yamanashi Prefecture