Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi / Equipment (1)

Is Wi-Fi available?

Wi-Fi is available inside the hotel. Please check with the front desk or see the official website for details.

Access / Shuttle service (1)

Is there a shuttle from Beppu Station?

Please see the official website or contact the front desk about shuttle services. Being close to Beppu International Tourist Port, the hotel is also easy to reach after arriving by ferry.

スパ・フィットネス (1)

Are there beauty treatment or fitness facilities?

The hotel has beauty treatment rooms, a hair salon, a fitness club and a massage room. As a city resort hotel built around the idea of producing beauty and health together, it puts particular emphasis on care for both.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is from 15:00 and check-out is by 10:00. Please ask the front desk if you need to leave luggage beforehand.

Children / Families (1)

Can I stay with children?

Yes, the hotel is equipped for families. The generously sized ocean-view rooms make for a memorable family stay. Please discuss your needs with the front desk.

Rooms / Views (1)

Can I see the sea from the rooms?

Almost every room has an ocean view over Beppu Bay. The hotel stands in a fine position overlooking the bay, with generously sized rooms.

Hot springs (1)

What are the bathing facilities like?

There is a large hot spring bathing hall with an atmospheric rock bath. The water is said to leave the skin smooth after bathing. From 1 June 2026 the bathing hall's hours changed to 12:30-25:00 and 6:00-9:00 the following morning.

Sightseeing / Nearby information (1)

Is it a convenient base for sightseeing in Beppu?

Well placed about 15 minutes from Beppu IC and close to the Beppu hells and Beppu International Tourist Port, it makes an ideal base. The official website also describes a good-value pass covering 18 attractions including the hells.

Meals (1)

How are meals served?

There are Japanese and Italian restaurants in the hotel. Breakfast is a buffet centred on light, wholesome Japanese and Western dishes.

Parking (1)

Is there parking?

There is free parking, so arriving by car is straightforward.

Other (6)

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

10-35 Shiomi-cho, Beppu City, Oita Prefecture

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

What time is check-out?

10:00.

What time is check-in?

15:00.

How do I get there?

About 15 minutes by car from Beppu IC on the Oita Expressway. About 50 minutes by car from Oita Airport. Close to Beppu International Tourist Port.