Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Is there a shuttle from Bessho-Onsen Station?
At weekends and on days before public holidays, the free Kurutto shuttle bus runs between 14:00 and 16:00, timed to train arrivals (no booking needed; it does not run at some times of year). On weekdays or outside those hours we will collect you by car; please just ask. We also take guests back to Bessho-Onsen Station.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00-22:00 and check-out is 7:00-11:00. Please be sure to contact us if you will arrive after 18:00.
Solo travel (1)
Can I stay on my own?
Yes, solo travellers are very welcome. We have worked hard at this, winning the grand prize in the solo travel category of Japan's 100 best inns, and welcome guests of any gender travelling alone.
Nearby sightseeing (1)
Can I try the public baths of Bessho Onsen?
Bessho Onsen has three public baths — Daishi-yu, Ishi-yu and O-yu — which you can visit in turn. Known as the Kamakura of Shinshu, the area is also popular for its shrines and temples such as Kitamuki Kannon and Anrakuji.
Rooms (1)
What room types are there?
There are seven types, from 8-mat rooms well suited to solo travellers to the Sanada Sengoku room, the Silver room and the Ladies' room.
Facility information (1)
Tell me about the inn's history.
It is a long-established inn with about 150 years of history. An inn called Matsuya, founded in the Edo period, split into three, of which Kamimatsuya and Nakamatsuya still operate (Shimomatsuya has since closed).
Day trips (1)
Is there a day-use dinner plan?
Day-use dinner plans are sometimes sold on our official booking site, mainly in the quieter period from December to February. Please see the news section of the official website for details.
Hot springs (1)
What are the qualities of the hot spring?
It is a weakly alkaline simple sulphide spring at pH 8.0-9.0, used at 100 per cent from the source and flowing continuously. Sixty litres a minute fill all six baths. It removes dead skin cells, leaving the skin smooth, and is said to be a beneficial spring rising below Kitamuki Kannon.
Equipment (1)
What facilities are there?
There is a large bathing hall (between the Yubata and Misaka wings and reachable from both), mini table tennis, a terrace, banquet rooms in three sizes and a lounge. Wheelchairs can be used to move around the building, though not in the rooms or the bathing hall.
Meals (1)
What is the food like?
We serve our own Japanese kaiseki menu using seasonal local ingredients, home-made with local produce including Shinshu beef and vegetables from nearby fields.
Parking (1)
Is there parking?
There is a car park adjoining the inn for guests to use.
Other (6)
What time is check-in?
15:00.
Is Wi-Fi available?
Not available.
What time is check-out?
11:00.
How do I get there?
About 15 minutes' walk from Bessho-Onsen Station on the Ueda Electric Railway, or by our pick-up service (a free shuttle bus runs at weekends and on days before public holidays). About 30 minutes from JR Ueda Station on the Ueda Electric Railway.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1666 Bessho Onsen, Ueda City, Nagano Prefecture