Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 5, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Tsuruoka Station?
About 30 minutes on the Shonai Kotsu bus (towards Yutagawa Onsen) from stand 1 in front of JR Tsuruoka Station (fare 520 yen), or about 20 minutes by taxi (around 3,500 yen). From Shonai Airport it is about 40 minutes by taxi.
Cancellation (1)
What is the cancellation policy?
Please check the official website or call us about the cancellation policy. As we are a small inn, please let us know as early as possible if you need to cancel.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. If you will be later than your planned check-in time, please be sure to contact us.
Pets (1)
Can I stay with a pet?
Guests bringing a pet should book through the official website. Please check the official website or call us for the conditions.
Nearby sightseeing (1)
What sights are there nearby?
Tsuruoka City has Tsuruoka Park, Kamo Aquarium and the Three Mountains of Dewa (Mount Haguro and others). You can also take in the rich nature and food culture of the Shonai region, sometimes called the last paradise and a candidate for World Heritage listing.
Prices (1)
Are there any extra charges?
A bathing tax applies separately (150 yen per person). Other costs vary by plan, so please check when booking.
施設・規模 (1)
How many parties do you take per day?
We are a small inn taking only five parties a day, with 4 rooms, so we can look after every guest closely.
Hot springs (1)
Can I bathe at any time?
You can bathe at any time from check-in at 15:00 until check-out at 10:00. There is a cleaning break of 5-10 minutes at about 9:30 pm. We can also direct you to the Yutagawa Onsen public baths Shomen no Yu and Ta no Yu (until about 8 pm and from about 6 am).
Hot springs / Amenities (1)
Is shampoo provided in the baths?
Shampoo and the like are provided in the baths in the inn. The public baths outside have no shampoo, conditioner or body soap, so we can lend you some at the front desk if you wish. Please bring towels from your room.
Equipment / Wi-Fi (1)
Is Wi-Fi available?
Wireless LAN (Wi-Fi) is available in the building.
Meals (1)
What food is served?
We serve home-made local dishes using Shonai produce along with local sake. The dishes bring out the flavour of the vegetables and seafood, and the range of sake is well received. Meals are served in private rooms so you can take your time.
Parking (1)
Is there parking?
There is free parking for 10 cars, with no booking needed.
Other (6)
What is the address?
Yutagawa Otsu 52, Tsuruoka City, Yamagata Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 30 minutes on the Shonai Kotsu bus (towards Yutagawa Onsen) from stand 1 in front of JR Tsuruoka Station, or about 20 minutes by taxi. About 10 minutes by car from Tsuruoka IC on the Yamagata Expressway.
Is there parking?
Parking is available. Please contact the property for details.