Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available in every room. Please note that there is no wired LAN.
Access (3)
How far is it to Tsurugaoka Hachimangu and Komachi-dori?
The second torii of Tsurugaoka Hachimangu is so close that it can be seen from the hotel rooms, a few minutes' walk away. Komachi-dori is also very close. It is an ideal base for sightseeing.
How convenient is it for the Enoden line and Hase?
JR Kamakura Station is 2 minutes' walk, so you can change straight onto the Enoden line. The Great Buddha at Hase and Yuigahama beach are only a few stops away.
What is the nearest station and how far is the walk?
About 2 minutes' walk from the east exit of Kamakura Station on the JR Yokosuka Line. The hotel stands on Wakamiya-oji, within walking distance of Tsurugaoka Hachimangu and Komachi-dori.
Activities (1)
Are there experience programmes for guests?
We offer experiences available only to guests, such as a private evening viewing of the illuminated bamboo grove at Hokokuji with matcha, and early morning walks. Please see the official website for details.
Cancellation (1)
What is the cancellation policy?
A charge of 100 per cent of the room rate applies for cancellation on the day before or on the day itself, and for a no-show without notice. This may differ by plan, so please check when booking.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. We take payment in advance, so if you are paying on site, please pay by cash or credit card at check-in.
Smoking (1)
Can I smoke?
All rooms are non-smoking. There is a smoking area on the lobby floor, the first floor.
Traveling with children (1)
Can I stay with children?
One child under 6 per bed may share free of charge. Other conditions vary by plan, so please check when booking.
Rooms (1)
What room types are there?
There are 138 rooms, mainly Western-style, in several types. Some rooms look onto the second torii of Tsurugaoka Hachimangu. All rooms are non-smoking and have a bathroom with a separate washing area.
Parking (2)
Is there anything to note about parking at New Year or in busy periods?
At New Year, in busy periods and during events nearby, traffic restrictions on the roads around the hotel may mean the car park is temporarily unavailable. Please check the hotel's official website for the latest information.
Is there parking, and how much?
There is an underground car park for hotel guests (by booking) at 2,000 yen including tax per night. Spaces are limited, so please contact the hotel in advance if you are coming by car. If it is full, please use a coin car park nearby. Motorcycles cannot be parked.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 2 minutes' walk from the east exit of Kamakura Station on the JR Yokosuka Line.
What is the address?
1-8-1 Komachi, Kamakura City, Kanagawa Prefecture