Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get there from Nagano Station?
About 50 minutes from JR Nagano Station to Yudanaka Station on the Nagano Electric Railway, then about 60 minutes on the Shiga Kogen line bus to Okushiga Kogen. The hotel is right by the Okushiga Kogen bus stop.
What are the roads like in winter?
In winter, snow tyres are essential and chains should be carried. From Shinshu-Nakano IC on the Joshin-etsu Expressway, take Route 292 towards Shiga Kogen. If you come by bus, note that the timetable differs between weekdays, holidays and the summer holiday period.
Activities (1)
Can I ski here?
The hotel adjoins Okushiga Kogen ski area, so you can ski in and ski out. Skis can also be hired at the hotel.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 (until 24:00) and check-out is 11:00. Times may differ by plan.
Pets (1)
Can I stay with a pet?
We have dog-friendly rooms where you can stay with your dog. Pets cannot stay in the other room types.
Traveling with children (1)
Can I stay with children?
Children under 6 accompanied by a parent stay free, with breakfast included. Please check and pay for their dinner on site.
Rooms (1)
What room types are there?
There are several types, including single rooms, dog-friendly rooms and spacious family rooms for up to 5 guests. The interiors are modern with wood finishes.
Hot springs / Large public baths (1)
Is there a hot spring?
It is not a hot spring, but there is a large bathing hall where you can soak while looking out at the scenery. Day bathing is also available at 600 yen per person.
Equipment (2)
Is there a sauna?
There is a sauna in the building.
Is Wi-Fi available?
Wi-Fi internet is available in the building. Please check at the front desk for details.
Meals (1)
What is served for dinner?
You can choose between the French restaurant Gendai and the Japanese restaurant Kunenbo. After booking, please tell the hotel which restaurant you want and your preferred dinner time (between 17:45 and 19:00).
Parking (1)
Is there parking?
There is free parking for 50 cars. EV chargers (200 V and a Tesla wall connector) are also free for guests.
Other (6)
What is the address?
Okushiga Kogen, Yamanouchi Town, Shimotakai District, Nagano Prefecture
What time is check-in?
15:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
JR Nagano Station to Yudanaka Station on the Nagano Electric Railway (about 50 minutes), then the Shiga Kogen line bus for Okushiga Kogen (about 60 minutes), alighting right by the hotel at the Okushiga Kogen stop. About 50 minutes from Shinshu-Nakano IC on the Joshin-etsu Expressway.