Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (17)
What are the check-in and check-out times?
Check-in is 15:00–17:30, and check-out is 10:00.
How can I use the private baths?
You can choose one of 10 different private baths—made of stone, wood, or with sauna—which is included free once per stay. Five of the 10 baths have a private sauna.
What is the hot spring water quality and character?
It is the only pH 8.6 alkaline spring in Tamana Onsen. Water is drawn from 400 meters underground and supplied as pure hot spring water with no circulation or heating. You can bathe anytime, 24 hours a day. It is known as the "beauty spring" with a reputation for skin-beautifying effects (smooth and silky skin).
Is there a parking lot?
Yes, it is available. Please contact the facility for details.
What is the check-out time?
10:00.
Is there a parking lot?
A free parking lot is available. With a convenient location just 5 minutes by car from Shin-Tamana Station and spacious grounds, the parking lot is praised in reviews for being worry-free.
How do I access the facility?
About 5 minutes by car from Shin-Tamana Station on the Kyushu Shinkansen, or about 15 minutes from Kiksuizui IC on the Kyushu Expressway.
What is the relationship with Nakoi-kan?
This facility opened in May 2022 as a separate wing of Nakoi-kan. The main building, Nakoi-kan, is an established ryokan that was once visited by novelist Natsume Soseki.
Is day-use bathing available?
Day-use of the private family hot spring baths is available. For details, please check the official website or call the facility.
Can families with children stay?
You can use the facility in a private setting with an open-air bath in every room. For details on age restrictions and such, please check the official website or call the facility.
What is the check-in time?
15:00.
Is Wi-Fi available?
Wi-Fi is installed in all guest rooms.
What are the characteristics of the meals?
The restaurant "Kakyō" features all counter seating, where our chefs grill low-temperature aged beef over charcoal right before you. Dinner is a kaiseki meal with aged Japanese black beef as the centerpiece.
What types and how many guest rooms are there?
There are 6 rooms in total, all with private outdoor baths attached. All rooms are of the same type. All rooms are non-smoking (one smoking area near the guest rooms).
How do I get there?
About 5 minutes by car from Shin-Tamana Station on the Kyushu Shinkansen. About 15 minutes from Kiksuzu IC on the Kyushu Expressway.
What is the address?
Kumamoto Prefecture, Tamana City, Naka 1783
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.