Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is provided in all rooms.
チェックイン・アウト (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 10:00. Some plans offer 14:00 check-in and 11:00 check-out.
ペット (1)
Can we stay with pets?
Please contact the inn directly in advance regarding pet accommodation.
季節・天候 (1)
Are you open in winter? Do I need to be careful with access?
We are open year-round. However, Takayama Onsen receives heavy snow in winter, so studless tires or tire chains are required. If using the complimentary shuttle bus, advance reservation is necessary.
温泉 (3)
Are there special facilities in the thatched-roof bathhouse?
The thatched-roof bathhouse Tamagogo, which retains the character of the original facility from Meiji 1 (1868), has no shower, spigot, or rinse-off water facilities. The same applies to the open-air rock bath Tenkeino Yu and other outdoor baths in the garden.
What is the spring quality and mineral content of the hot spring?
Acidic sulfur-containing calcium and aluminium sulfate hot spring (hydrogen sulfide type) with a water temperature of approximately 48°C. It is 100% pure source water with no added water, heating, or recirculation. It is effective for neuralgia, rheumatism, skin conditions, and cuts. The spring is characterised by its milky white cloudiness and is said to leave the skin feeling silky smooth.
How many types of baths are there?
There are 7 bathing areas: the thatched-roof bathhouse Tamagogo, the open-air rock bath Tenkeino Yu, the large public bath Takinoyu, the indoor bath Senki no Yu, and the private open-air bath Senone, among others.
送迎 (1)
Is there a shuttle bus?
We operate a shuttle bus from the west exit of JR Fukushima Station (advance reservation required). Pickups depart from Fukushima Station west exit at 14:30, and drop-offs depart from the inn at 10:00. Since other guests may be on board, please observe the departure times strictly.
連泊 (1)
Are multi-night stays good value?
Multi-night stays are recommended by the facility. With abundant natural surroundings and diverse bathing facilities, you can enjoy a leisurely stay for thermal spa treatment and rest.
部屋 (1)
How many guest rooms are there?
We have 50 Japanese-style rooms, all facing the natural garden. The garden is dotted with small bathhouses and open-air baths where you can fully experience the hot spring atmosphere.
食事 (1)
What kind of meals are provided?
Taking advantage of our location on the slopes of Mount Azuma, we serve Japanese set meals featuring local mountain vegetables and seasonal ingredients at our dining area. Wholesome, flavorful dishes made with local ingredients will enhance your travel memories.
駐車場 (1)
Is there parking?
There is a free car park with 50 spaces available on a first-come, first-served basis.
Other (6)
What is the check-out time?
10:00.
What is the check-in time?
15:00.
Is Wi-Fi available?
Free Wi-Fi is provided throughout the facility.
What is the address?
7 Takayuu, Machoniwaizaka, Fukushima-ku, Fukushima, Fukushima Prefecture
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
How do I get there?
Approximately 30 minutes by car from JR Fukushima Station West Exit. Complimentary shuttle bus available (reservation required: departing from JR Fukushima Station West Exit at 14:30, departing from the inn at 10:00). The bus bound for Takayama Onsen takes about 40 minutes to "Tamagogo-yu-mae," approximately 1 minute walk from there.