Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 19, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get here from Hakata and Tenjin?
From JR Hakata Station, take the JR Kagoshima Main Line for about 20 minutes and get off at Futsukaichi Station, then walk about 10 minutes or take a taxi about 5 minutes. From Kyushu Expressway Chikushino IC, it's about 3 minutes away, and from Fukuoka Airport, the highway bus takes about 30 minutes. Access is very good.
Amenities / Equipment (1)
What amenities are provided?
We provide hand towels, body soap, hair dryers, heated toilet seats, toothbrushes, toothpaste, bath towels, yukata, razors, shampoo, conditioner, and more.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 15:00 (some sources list availability until 24:00), and check-out is at 11:00. Times may vary depending on your plan, so please confirm at the time of booking.
Rooms (1)
What types of guest rooms do you have?
We have 41 rooms (some listings show 40) centered around traditional Japanese-style tatami rooms. You can relax in authentic Japanese-style accommodations full of traditional atmosphere.
宿の由来・歴史 (1)
Tell me about the history of the inn.
We are located in Fukuoka's Futsukaichi hot spring, which has a history of over 1,360 years and is mentioned in the Man'yoshu poetry collection. We are an established inn with over 150 years of history, long cherished as Hakata's inner retreat by many travelers.
Facilities / Equipment (2)
Do you offer spa or massage services?
Yes, we offer spa and massage services. For details, please contact our official website or call (092-924-3939).
Tell me about the Japanese garden.
This is a formal ryokan with an expansive Japanese garden spanning 3,500 tsubo. You can enjoy the scenery of all four seasons and experience the atmosphere of travel while strolling through the garden.
Hot springs / Baths (2)
Do you have a large communal bath? Is it source water circulation?
We have a large communal bath called Tsugita no Yu with source water circulation of Futsukaichi hot spring. Day-bathing is also available.
What is the quality of the hot spring water?
Fukushima Onsen's water quality is alkaline simple thermal water. It is said to be effective for skin conditions, burns, digestive disorders, and neuralgia, and is available as fresh spring water.
Sightseeing / Nearby information (1)
Are there tourist attractions nearby?
Dazaifu Tenmangu is easily accessible, about 10 minutes by train from Futsukaichi Station on the JR and Nishi-Tetsu lines. Mount Tenpai, associated with Sugawara no Michizane, is also nearby, allowing you to visit historical sites in the area during your stay.
Meals (1)
What kind of meals are served?
You can enjoy seasonal kaiseki-style multi-course dinners and breakfast. The dinner and breakfast contents vary by plan. For details, please check our official website or confirm when booking.
Parking (1)
Is there parking available?
We have parking available. For details about the number of spaces, please contact the facility (phone: 092-924-3939).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-in?
15:00.
Is there parking available?
Yes, parking is available. For details, please contact the facility.
How do I get there?
About 10 minutes on foot from JR Fukushima Station, or about 5 minutes by taxi. About 3 minutes from Fukushima IC on the Kyushu Expressway. About 30 minutes by express bus from Fukuoka Airport.
What is the address?
1-20-1 Yumachi, Chikushino, Fukuoka Prefecture
What time is check-out?
11:00.