Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a free pick-up from Gero Station?
There is a free pick-up service, running 13:00-17:00. Please contact us in advance for details.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 (until 18:30) and check-out is 10:00. Times may differ by plan.
Traveling with children (1)
Are there facilities for children?
The men's bathing area has a shallow children's bath (30 cm deep, for ages 3-6). There is also Manga Yokocho with 1,000 manga and games, and the karaoke room Kura no Ne, which children enjoy.
Rooms (1)
What room types are there?
There is a wide range across 76 rooms: Japanese-style rooms (8, 10, 15 and 22.5 tatami mats), Japanese-Western rooms, rooms with their own open-air bath and rooms with a loft bed.
Facilities / Equipment (1)
Are there karaoke or entertainment facilities?
There is the karaoke room Kura no Ne, which you can use in your yukata, and Manga Yokocho with 1,000 manga and games.
Facility guide (1)
When was the inn founded, and what is it like?
It is a long-established inn founded in 1818, one of the first to open at Gero Onsen. Its Japanese garden of 1,100 tsubo and its great open-air bath are its best-known features.
Hot springs / Baths (3)
Is the open-air bath lit up?
Both the men's and women's open-air baths are lit from 18:00 to 24:00 (please check the periods when this operates).
Is it true that you can see trains from the open-air bath?
Yes, there is an open-air bath from which you can watch trains crossing the bridge over the Hida River, which is very popular with railway enthusiasts and with those who love the view from the JR Takayama Main Line.
Are the open-air baths separate for men and women?
There are separate open-air baths for men and women. Both let you enjoy the seasons: cherry blossom at night in spring, fresh green in summer, autumn leaves and snow in winter. The women's open-air bath is designed so that a mother and child can bathe together.
Equipment / Amenities (1)
Is Wi-Fi available?
Wi-Fi is available in the building. Please check at the front desk at check-in for details.
Meals (1)
What is dinner like?
The Japanese kaiseki course including top-grade Hida beef grilled on a magnolia leaf with miso is popular. The menus are built on local and seasonal ingredients.
Parking (1)
Is there parking?
There is free parking. Please contact the inn directly about the number of spaces.
Other (6)
What time is check-in?
15:00.
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 15 minutes' walk or 5 minutes by taxi from Gero Station on the JR Takayama Main Line (a free pick-up runs 13:00-17:00). About 60 minutes from Nakatsugawa IC on the Chuo Expressway along Route 257.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
2369 Mori, Gero City, Gifu Prefecture
What time is check-out?
10:00.