Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
お支払い (1)
Do you accept credit cards?
We accept major cards including VISA, JCB, American Express, Diners Club, MasterCard, and Rakuten Card.
キャンセル (1)
What is the cancellation policy?
Same-day cancellation or no-show without notice: 100% of accommodation charges. Cancellation the day before: 20% of accommodation charges. For details, please check your booking plan.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is from 15:00, check-out is 10:00. The large bath is available from 15:00–23:00 on arrival day and 6:00–9:00 the following morning.
料金 (1)
Is there a bathing tax in addition to the room rate?
Yes, a bathing tax of 150 yen per person is required separately. Thank you for your understanding.
日帰り利用 (1)
Are day-use bathing or day-use plans available?
Yes, we offer day-use bathing and combination plans with meals (reservation required; room use is available for 3 hours between 11:00–15:00). For details, please contact the facility.
温泉・お風呂 (1)
What hot springs and open-air baths are available?
We have an open-air bath with views called "Tenku no Yu" (Sky Bath), where you can bathe while overlooking Lake Kasumigaura and the Tsukuba Research and Academic Park. In the evening you can enjoy the night view sparkling like jewels, and in the morning you can see the sunrise from Lake Kasumigaura.
Other (6)
How do I get there?
From Tsukuba Station on the Tsukuba Express, take the Tsukubasan shuttle bus for about 50 minutes (get off at the final stop, Tsutsujigaoka). From Tsuchiura-Kita IC on the Joban Expressway, via the Tsukuba Skyline, about 40 minutes.
What is the address?
Tsukuba 1, Tsukuba City, Ibaraki Prefecture
What time is check-in?
15:00.
What time is check-out?
10:00.
Is Wi-Fi available?
No, we do not offer Wi-Fi.
Is there parking?
Yes, parking is available. For details, please contact the facility.