Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Do you offer shuttle service?
We provide complimentary shuttle service at any time from the "Higashiyama Onsen Station" bus stop. Please contact the inn (TEL: 0242-26-4126) upon arrival.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 20:00, and check-out is at 10:00. Some plans may have earlier check-in times.
Smoking (1)
Where can I smoke?
The entire building is non-smoking (including e-cigarettes). We have a smoking corner on the first floor for your use.
支払い・領収書 (1)
Can I receive an invoice-compliant receipt?
Invoices and itemized statements comply with the invoice system, but receipts alone do not meet the required items. If you made an online payment through an external booking site, please check with that site.
Prices / Discounts (1)
Is there a discount for multi-night stays?
Yes, we offer a multi-night discount. From the second night onwards, ¥1,000 off per night for adults (¥700–¥500 off for children) applies. Please confirm details when making your reservation.
Hot springs / Baths (2)
What types of hot spring baths are available?
We have separate men's and women's open-air baths and large communal baths fed by our own hot spring source. We also offer 4 private rental baths with views (including "Waterfall View Bath" and "Moon View Bath"). Additionally, 4 guest rooms come with private bath views.
What does "privately owned hot spring source" mean?
The inn owns and manages its own hot spring source, which is rare in Higashiyama Onsen. Hot water welling up from the riverbed is supplied directly to the bath without any treatment, allowing you to enjoy fresh, authentic hot spring water.
Sightseeing / Nearby information (1)
How do I access nearby attractions?
About 15–20 minutes by car to the center of Aizu-Wakamatsu City (such as Tsuruga Castle), and within walking distance to Aizu Buke-Yashiki and the Higashiyama Onsen hot spring area. The inn is well-suited as a base for exploring the region.
Meals (2)
What style of meals are provided?
Dinner is served at the dining venue "Takigawa," featuring carefully selected seasonal ingredients prepared by our head chef in a combination of kaiseki-style courses and half-buffet style. Guests staying in the special suite with scenic bath can enjoy creative course cuisine at the dedicated restaurant "KanaKana."
What is "Kawadoko"? When is it open?
"Kawadoko" is an outdoor dining venue called "Mizube no Dining Kawadoko" set along the clear Yukawa Stream. It operates seasonally from spring to autumn (the exact period varies by season) and offers dining in a magical atmosphere lit by bonfires and ambient lighting. Lunch service is also available.
Parking (1)
Is there parking? Is there a charge?
Free parking is available for approximately 100 vehicles.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking available?
Yes, parking is available. For details, please contact the facility directly.
What is the check-out time?
10:00.
What is the address?
235 Shimohara, Yugamoto, Higashiyama-machi, Aizuwakamatsu, Fukushima Prefecture
How do I get there?
About 15 minutes by taxi from JR Banetsu-Seiline Aizu-Wakamatsu Station, or about 20 minutes by bus to Higashiyama Onsen. Free shuttle service is available from "Higashiyama Onsen Station" bus stop (advance notice required). About 20 minutes by car from Banetsu Expressway Aizu-Wakamatsu IC.
What is the check-in time?
15:00.