Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 18, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Wi-Fi is available throughout the building. You can connect to the internet comfortably.
Access (2)
How far is it from Dogo Onsen Honkan?
It is about a 5–6 minute walk from Dogo Onsen Station on the tram and positioned on a hill about 3 minutes on foot from Dogo Onsen Honkan.
How do I get to the facility from Matsuyama Airport?
Take the airport limousine bus to Dogo Onsen, which takes about 40 minutes. Then walk about 10 minutes from Dogo Onsen Station. By taxi it takes about 30 minutes.
Other (1)
Do you have any closure dates?
The facility has closure dates several times per year for maintenance. In 2026, planned closures are 4/21–23, 7/7–9, 9/29–10/1, and 12/6–12/12. Please check the official website for the latest information.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00–22:00 and check-out is 10:00. These times may vary depending on your plan.
Traveling with children (1)
Can I stay with children?
Stays with children are welcome. Children's rates (Child D) apply from age 5 onwards. For details, please see the plan details or contact the front desk.
Rooms (1)
What types of guest rooms do you have?
The most popular rooms are the 9 'Garden Open-Air Bath Guest Rooms' on the 7th floor, where you can enjoy 100% Dogo hot spring water in your room. We also offer 6 'Modern Japanese Twin Rooms' on the top 8th floor, which opened in 2023, with a total of 90 rooms in various styles.
Facilities (1)
What are the distinctive features of the building?
This ryokan was designed by world-renowned architect Kisho Kurokawa and is characterized by spaces where 'Edo and modernity' harmonize beautifully. The atrium lobby features a waterfall flowing from the second floor, creating an extraordinary atmosphere.
Hot springs / Baths (1)
What kind of hot spring facilities do you have?
The large public bath uses 100% Dogo hot spring water and offers a variety of bathing areas including hot baths, lukewarm baths, water jets, reclining baths, a sauna, and an open-air bath. During the day you can bathe surrounded by greenery, and at night in softly lit surroundings.
Meals (2)
Where do you serve meals?
Meals are served in private-style seating at the restaurants 'Hanakazoe' or 'Tsukikusa'. There are multiple dining venues and room assignment is not guaranteed. Some plans include in-room dining.
Can you accommodate food allergies?
Yes, we can accommodate food allergies. Please contact the facility at least 3 days before your stay.
Parking (1)
Is there a car park? How much does it cost?
We have 60 parking spaces total, including indoor, outdoor, and mechanical parking. The rate is 880 yen (tax included) per vehicle per night.
Other (6)
How do I get there?
About 5–6 minutes on foot from Dogo Onsen Station on the streetcar, about 3 minutes on foot from Dogo Onsen Honkan, about 15 minutes by taxi from JR Matsuyama Station, or about 20 minutes by streetcar
What time is check-out?
10:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a car park?
Yes, parking is available. For details, please contact the facility.
What is the address?
7-26 Dogotatsumachicho, Matsuyama, Ehime Prefecture
What time is check-in?
15:00.