Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (1)

How do I get there from Fukuoka?

About 5 minutes by car from Haki IC on the Oita Expressway. From JR Chikugo-Oishi Station it is about 5 minutes by taxi. From central Fukuoka it is about 1 hour by car.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is 15:00-21:00 and check-out is 10:00.

Solo travel (1)

Can I stay as a solo traveller?

There are room-only plans and plans for solo travellers. Please check the official website or call us for details.

Nearby information (1)

What other hot spring inns are there nearby?

There are other inns in the same Chikugogawa Onsen area, such as Fukusenka. It is a hot spring village with several inns along the Chikugo River.

Nearby sightseeing (1)

What sights are there nearby?

Ukiha City is known as a kingdom of fruit, where you can pick grapes, pears and figs. In summer, watching the traditional cormorant fishing is also popular.

Rooms (1)

What room types are there?

All rooms are Japanese-style. There are also riverside rooms facing the Chikugo River, from which you can look out over the calm waters of the longest river in Kyushu.

Day trips (1)

Can I bathe without staying overnight?

There are day bathing plans. Please check the official website or call us for details.

Hot springs (1)

What kind of hot spring water is it?

Tsuruki no Yu uses water at 100 per cent straight from the source, a beautifying bath loved by local people too. It is known for leaving the skin smooth, and you can enjoy the weakly alkaline water of Chikugogawa Onsen to the full.

Highlights (1)

Can I see the Chikugo River?

Yes, the inn stands on the middle reaches of the Chikugo River, the longest in Kyushu, and the riverside rooms look out over its calm flow.

Meals (1)

What is the food like?

We serve kaiseki courses using seasonal local ingredients, making the most of the produce around Chikugogawa Onsen.

Parking (1)

Is there parking?

There is free parking, so guests arriving by car are well provided for.

Other (6)

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

1096-1 Furukawa, Ukiha Town, Ukiha City, Fukuoka Prefecture

What time is check-in?

15:00.

Is Wi-Fi available?

Not available.

What time is check-out?

10:00.

How do I get there?

About 5 minutes by car from Haki IC on the Oita Expressway, or about 5 minutes by taxi from JR Chikugo-Oishi Station.