Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a direct bus from New Chitose Airport?
The Kosoku Noboribetsu Onsen Airport bus runs direct from New Chitose Airport to Noboribetsu Onsen (booking required) and takes about 1 hour 10 minutes.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 14:00 (latest 24:00) and check-out is 10:00. Times may differ by plan.
Pets (1)
Can I stay with a pet?
Please contact the hotel directly in advance about staying with a pet (see the pet information on the official website).
Nearby sightseeing (1)
How far is it to Jigokudani?
Dai-ichi Takimotokan stands directly facing Jigokudani, which you can reach on foot from the hotel. The scenery is beautiful in every season.
Traveling with children / Families (1)
Are there facilities for children?
There is an indoor heated pool, a children's pool and a water slide, all very popular with families.
Rooms / Facilities (1)
How many rooms are there, and what are the wings?
There are 385-393 rooms across four wings: the main building and the west, east and south wings. The west wing is closest to the large bathing halls.
Facilities / Shopping (1)
Can I buy souvenirs in the hotel?
The souvenir shop Yu no Machi inside the hotel stocks a wide range of Dai-ichi Takimotokan original products along with Noboribetsu and Hokkaido specialities.
Hot springs / Baths (2)
How many baths are there in the bathing halls, and what is the water like?
There are 35 baths in total across the men's and women's halls, with five kinds of water: sulphur, Glauber's salt, acidic green vitriol, saline and iron springs. The bathing area covers 1,500 tsubo and includes a drinking fountain for the spring water.
Can I drink the hot spring water?
Yes, there is a drinking fountain inside the building where you can drink the Noboribetsu source water as it is and enjoy its benefits.
Meals (1)
What food is served?
Dinner plans are available either as a buffet restaurant or as a set meal in the dining room, with a wide range of dishes using Hokkaido ingredients.
Parking (1)
Is there parking?
There is free parking (a parking tower and outdoor spaces). Vehicles must be within 1.55 m high, 4.9 m long, 1.85 m wide and 1.5 t. An attendant will direct you on arrival.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 15 minutes by bus for Noboribetsu Onsen from JR Noboribetsu Station, or about 10 minutes by car from Noboribetsu-Higashi IC on the Do-o Expressway. About 60 minutes by car from New Chitose Airport.
What time is check-in?
14:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
55 Noboribetsu Onsen Town, Noboribetsu City, Hokkaido