Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 28, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
Which IC should I use when coming by car?
Please use Noboribetsu East IC. It is about 10 minutes by car from the interchange to the facility.
How do I get there from JR Noboribetsu Station?
It is about 15 minutes by car from JR Noboribetsu Station. From Noboribetsu East IC, it is about 10 minutes by car.
Other (1)
What is the phone number for inquiries?
For inquiries by phone, please contact 0143-84-2277.
Basic information (2)
How do I get there?
About 15 minutes by car from JR Noboribetsu Station, or about 10 minutes by car from Noboribetsu East IC
What is the address?
Noboribetsu Onsen-cho 29, Noboribetsu, Hokkaido
Rooms (2)
What types of guest rooms are available?
We offer 8th floor Japanese-Western style rooms with 2 beds (48㎡), 4-bed Japanese-Western rooms, 2-bed Japanese-Western rooms (48㎡), 10-mat Japanese rooms (non-smoking), and special rooms with hot spring and sauna.
Do you have special rooms with hot spring and sauna?
Yes, we offer special rooms featuring 'guest room natural hot spring' and 'self-service sauna' – the first in the Noboribetsu Onsen area. The sauna was also renovated in 2023.
Hot springs (2)
When was the sauna renovated?
The sauna was renovated in 2023 and now offers enhanced relaxation. The special rooms with private hot spring baths also feature self-service sauna facilities.
What types of hot spring water can you enjoy?
We offer four types of spring water – sulfur spring, salt spring, acidic iron spring, and mixed spring – all source water circulation. You can experience four rare spring types in one evening, unique to Noboribetsu Onsen.
Equipment (1)
Can you accommodate banquets and large groups?
We can host banquets of up to 180 guests in our large banquet hall 'Genshirin', plus three medium-sized halls. We can accommodate your group's needs.
Meals (2)
How is dinner served?
Dinner is served in-room as standard, allowing families and groups to relax and enjoy conversation and food without concern for others around them.
What kind of meals are served?
Our head chef, who received the Hokkaido Social Contribution Award (November 2025), prepares kaiseki (multi-course Japanese dinner) made with gratitude for local ingredients. Enjoy the bounty of Hokkaido's sea and mountains.