Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get there from Nasu-Shiobara Station?
It takes about 70 minutes by local bus from JR Nasu-Shiobara Station West Exit or Kuroiso Station. You can use the one-coin shuttle bus (500 yen round trip) operated by the Nasu Hot Spring Ryokan Association. Advance reservation with the ryokan is required up to 2 days before your stay. By car, it takes about 30 minutes from the Nasu IC on the Tohoku Expressway.
Check-in / check-out (1)
What are the check-in and checkout times?
Check-in is 14:00–18:00 and checkout is 10:00. Times may vary depending on your plan.
Reservations (1)
How far in advance can I make a reservation?
Reservations are accepted from 6 months to 3 months before your stay (updated November 24, 2025). Please check the official website for the latest information.
Seasons / Equipment (1)
What about winter operations and access?
During winter (late November to March), snow tires or chains are required for driving. Some outdoor baths (Azami no Yu and Yamayuri no Yu) may be temporarily closed in winter.
Rooms (1)
How many guest rooms are there and what types?
We have 20 guest rooms, primarily Japanese-style. Options include the main building (7.5 tatami mat room plus bedroom) and annex (10 tatami mat room with twin beds).
Day-use bathing (1)
Can I take a day bath?
Day bathing is available from 11:30 to 14:30 (last admission 15:00). The fee is 1,300 yen for adults and 1,000 yen for children (ages 3 to elementary school) as of May 1, 2025. Please check the official website for details.
Hot springs (3)
What is the spring water quality and characteristics of the hot spring?
The spring is a simple hot spring with clean, neutral-tasting water. It boasts the largest volume of hot spring water in Nasu and is enjoyed as a free-flowing source spring. A drinking spring is also available on the premises.
What kind of bath is the famous "Kawa no Yu"?
It's an outdoor bath with rustic charm created by damming a hot spring stream that flows beside the ryokan. There are five baths: "Momiji no Yu," "Shirakabanoko no Yu," "Ajisai no Yu," "Azami no Yu," and "Yamayuri no Yu," collectively called "Kawa no Yu." The bottom is the natural river bed. The uppermost "Yamayuri no Yu" is reserved for women only.
Do you have private baths?
We offer private baths. Please contact the ryokan directly for details.
Meals (1)
What kind of meals do you serve?
Kaiseki cuisine skillfully prepared with seasonal ingredients sourced locally in Nasu. We also serve shabu-shabu hot pot with Tochigi beef (Tochigi black wagyu). Meals are served in a private room at your leisure.
Parking (1)
Is there a parking lot?
You can use the Prefectural Omaru Parking Lot (30 spaces, free) in front of the inn. Please note that there is no dedicated parking lot adjacent to the inn.
Other (6)
What time is checkout?
10:00.
What time is check-in?
14:00.
How do I get there?
Approximately 70 minutes by route bus (one-coin bus, reservation required) from JR Nasu Shiobara or Kuroiso Station / Approximately 30 minutes by car from Nasu IC on the Tohoku Expressway
What is the address?
269 Oaza Yumoto, Nasu Town, Nasu District, Tochigi Prefecture
Is there a parking lot?
Yes. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.