Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (2)
How do I get there by bus or train?
There are 2 direct buses daily from Fukuoka and 4 buses daily on the Kyushu Crossland route connecting Beppu and Kumamoto. There are no JR stations nearby, so bus travel is most convenient. For details, please contact the reservation center at 096-354-4845.
Will there be snow if I visit in winter?
Kurokawa Onsen is located in mountainous terrain at approximately 700 metres elevation and may experience snowfall in winter. If driving, please prepare tire chains or snow tyres.
チェックイン・アウト (1)
What are the check-in and check-out times?
Standard check-in is 15:00 (last entry 18:00), and check-out is 10:30. Times may vary depending on your accommodation plan.
周辺観光 (1)
Can I enjoy a stroll through Kurokawa Onsen village?
The main building is located on the onsen village side, so you can enjoy strolling through Kurokawa Onsen in your yukata. You can purchase a spa pass to bathe at other ryokans' outdoor hot springs.
客室 (1)
What types of rooms are available?
We have two buildings, with the main lodging building located on the onsen village side. For details on room types, please check our official website or call us.
温泉 (2)
How many types of private baths are there?
We offer 6 unique family private baths. For details, please contact the ryokan directly.
How large is the open-air bath "Sennin Buro"?
It is the largest open-air bath in Kurokawa Onsen. The bath alternates between men and women daily, so guests can enjoy both the large and small outdoor baths during their stay.
設備 (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the building.
送迎 (1)
Is there a shuttle service?
We provide shuttle service to Kurokawa Onsen Entrance bus stop and to Yu Station (the roadside station in Oguni-machi). Please arrange the shuttle in the remarks section at booking or by contacting us in advance.
食事 (1)
What kind of meals are provided?
We carefully select seasonal ingredients and prepare a variety of dishes with the refined skill and dedication of our cooks. You can enjoy your meal leisurely in your room or in a private dining area.
駐車場 (1)
Is there a parking lot? Where is it located?
There is a free parking lot along National Route 442. Do not head into the hot spring town; please come along the main road. From the Kyushu direction, go straight about 400m past the Kurokawa Onsen entrance (without turning right at the gas station). From the Oguni direction, it is on the left side, two buildings past the tunnel.
Other (6)
Is there a parking lot?
Yes, it is available. Please contact the facility for details.
What is the check-in time?
15:00.
What time is checkout?
10:30.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What is the address?
6704 Manganjii, Minami-Oguni-Machi, Aso-Gun, Kumamoto Prefecture
How do I get there?
About 1 hour by car from Hita Station or Hita IC. From JR Aso Station, take the Kyushu Cross-Highland sightseeing bus toward Beppu for about 60 minutes to Kurokawa Onsen. Complimentary pickup available to Oguni Town Michi-no-Eki Yuu Station or Kurokawa Onsen bus stop (advance reservation required). Free parking available along Route 442.